Regulators

Corona : MCOF requests TRAI to defer NTO 2.0 implementation

The federation is awaiting response from TRAI

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The Maharashtra Cable Operators Federation (MCOF) has requested the Telecom Regulatory Authority of India (TRAI) to defer the implementation of the amended tariff order (NTO 2.0) in view of the crisis created by Coronavirus. MCOF president Arvind Prabhu said that they are awaiting response from the regulatory body. The Association of Film and Video Editors has also decided to stop the shooting of TV serials, web series, etc. from 19 till 31 March 2020.

The federation has written in a letter today to the authority that in the normal course of business, LCO business entails many visits to Customer premises for Collections of Post-paid Subscription and on- site Service Support. It added that NTO2.0 will necessitate more frequent interaction with Subscribers firstly to refit them into New Basic Plan options and secondly to enable them to make the right choices of Pay Channels and Packages.

It has also been said that the field executives will be exposed to many subscribers and vice versa and thus has a higher probability of turning into a Passive Carrier, if not a patient himself, which is ill- advised in the days of Corona Virus spread. At the present scenario, almost everyone is resorting to Social distancing to contain the spread.

It has also added that the problem is compounded in large cities where the cable executive often travels and aboard Public Transport to reach his office . It mentioned that while the future situation is not predictable , the psychological need for minimal interaction would be hard to overcome.

“We therefore request you to kindly defer the implementation of NTO 2.0 until things settle. The interim period would also be useful for more interactions with and by the Industry and whole-hearted participation by each Value chain Member,” the letter stated.

“We also request that the deferment be made applicable to DTH and IPTV Operators too so as to ensure Status quo across the Sector.  This is without prejudice to the rights of stakeholders who have legally challenged the Tariff regulations and the outcomes are subjudice at this stage,” it added.

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