NEW DELHI:  Volkswagen India has elevated Vishal Bhat as the head of after-sales services, effective 1 January 2021. Currently the head of corporate and pre-owned car sales at Volkswagen, Bhat would be taking over the responsibility from  P Ravichandran, who is now responsible for dealer development.

With over 17 years of extensive experience in the automotive industry, Bhat brings in diverse expertise to the position. During the last five years, he has undertaken various roles and responsibilities across functions – aftersales, customer care, corporate and Das WeltAuto sales operations, and has been successfully leading them.

Volkswagen Passenger Cars India brand head Ashish Gupta said, “As we plan for our biggest launch of 2021 with the Volkswagen Taigun, our core focus is to ensure enhanced customer experience, value proposition and peace of mind for the customers. With Vishal’s vast experience and understanding of customers, we strongly believe he will bring-in new growth avenues in our service operations.”