Cable TV

Hathway launches dedicated online portal for LCOs

https://www.indiantelevision.com/sites/default/files/styles/smartcrop_800x800/public/images/cable_tv_images/2016/01/29/Hathway.jpg?itok=yDpw_wsx

MUMBAI: With an aim to redefine, transform business dynamics and further strengthen the role of the local cable operator (LCO) in the distribution chain, Hathway has launched a special initiative - Hathway Connect.

Launched in Bangalore on 28 January, Hathway Connect is designed to make the lives of LCOs easy and convenient by providing technology and support through a dedicated online portal, which will have detailed features that will allow the LCO to run his business efficiently and effectively, in turn, offering better quality and high standard customer experience.

Hathway Cable & Datacom CEO and managing director Jagdish Kumar said, “In the era of technology and digitisation, the world is shrinking and we are living technology. The C&S industry in India has seen major changes in the last 5 years and as we move forward, technology will form an integral part of how the cable industry performs and matches customer expectations. Through Hathway Connect, we aim to empower our LCO partners with technology and business tools that will upgrade the way they do business on a daily basis and transform customer experience.”

The digitisation era has raised several questions about the existence of the LCO in the cable value chain. With this disruptive move, Hathway aims to strengthen the role of the LCO even further in reaching out to its subscribers and delivering world-class entertainment with unmatched customer service levels.

Hathway Cable & Datacom president - video business TS Panesar added, “Our LCO partners have been the backbone of this industry, the heart of our business, which we truly recognise and appreciate. Through the new online portal, we aim to empower them to run their business independently and upgrade customer experience levels, thus, becoming competitive with the industry.”

Some salient features that the online portal offers are: online activation of new customer (E-CAF), pack management, balance management including integration with bill desk, customer prepaid option, sending customised notifications to subscribers, specialised LCO help desk and self-care through mobile app amongst many others.

Panesar said that these features will help LCOs scale up operations, create efficient and seamless processes with the overall objective of giving customers the best offering.

Latest Reads

https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/15/gt_0.jpg?itok=BFtOPXYl
GTPL Hathway posts consolidated revenue of Rs 4,470 mn in Q2 2020

Gujarat-based multi system operator (MSO) GTPL Hathway has posted consolidated revenue of Rs 4,470 million (ex EPC contract) for the quarter ended 30 September, which increased 41 per cent year-over-year. While the cable TV subscription revenue stood at Rs 2,608 million, broadband revenue stood at...

Cable TV Local Cable Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/15/gt.jpg?itok=qhjDhFPl
GTPL Hathway appoints Anil Bothra as CFO

MUMBAI: GTPL Hathway Ltd has appointed Anil Bothra as its chief financial officer with effect from 14 October 2019.

Cable TV Local Cable Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/01/harmonic.jpg?itok=8uyD5ZEq
Harmonic Introduces Powerful New Analytics-Driven Service for Cable Operators

SAN JOSE, Calif. - Harmonic (NASDAQ: HLIT) today announced CableOS™ Central, a new AI-enabled service that features data analytics, 24/7 operational support and engagement tools for cable operators. Designed to complement Harmonic's CableOS virtualized CMTS solution, CableOS Central provides...

Cable TV Multi System Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/08/30/ANIL.jpg?itok=rnuawg4B
SITI Networks elevates Anil Kumar Malhotra to CEO

MUMBAI: SITI Networks has elevated Anil Kumar Malhotra as the new CEO of the company. Malhotra’s appointment will be effective from 1 September. He joined SITI Networks as chief operating officer in 2011. Malhotra holds over 34 years of rich experience across the cable television industry with deep...

Cable TV People
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/08/26/id.jpg?itok=QMqGdO8v
IMCL sees 11% revenue growth in FY19

IndusInd Media & Communications Ltd (IMCL) is hoping to achieve a positive profit after tax for the financial year 2019-20. In FY 2019, the company’s subscription revenue grew by 11 per cent and subscriber base by 10 per cent over FY 2018.

Cable TV Multi System Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/08/13/hinduja_0.jpg?itok=KII74iba
Hinduja Ventures Ltd announces reorganisation of its media & communications business

MUMBAI: The Board of Directors of Hinduja Ventures Limited ("HVL") at its meeting held today have accorded In-Principle  approval  for reorganization of Media and  Communications  undertaking of Induslnd Media & Communications Limited ("IMCL"), into HVL subject to all statutory/ regulatory...

Cable TV Local Cable Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/08/09/tc.jpg?itok=HyszgS9I
Tamil Nadu CM drops minister from cabinet due to cable TV tariff spat

While Tamil Nadu’s state-run cable operator Arasu Cable revised down its subscription rates recently, the move has led to a political crisis in the state. Chief Minister Edappadi K Palaniswami has dropped former IT minister Dr Manikandan from his cabinet.

Cable TV Local Cable Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/08/06/gtpl_0.jpg?itok=sRd7GPE-
GTPL Hathway acquires SCOD18 Networking to expand footprint in Maharashtra

MUMBAI: Cable TV and broadband service provider GTPL Hathway has acquired 100 per cent shares of SCOD18 Networking Pvt Ltd on Monday. The company informed the exchanges about the acquisition in a filing on Tuesday. While the company has a strong presence in Gujarat, the acquisition has been done...

Cable TV Local Cable Operators
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/08/02/cable.jpg?itok=d376HqNK
Arasu Cable revises subscription rates

Tamil Nadu’s state-run cable operator Arasu Cable has revised down its subscription rates, with effect from 10 August. Under the new subscription rate, package of 190 channels will be available for Rs 154.

Cable TV Local Cable Operators

Sign up for our Newsletter

subscribe for latest stories