DTH

TRAI issues show-cause notice to Airtel over DTH service blackouts

Airtel has three days to respond to the notice

http://www.indiantelevision.com/sites/default/files/styles/smartcrop_800x800/public/images/tv-images/2019/02/07/airtel.jpg?itok=bmjlNR37

MUMBAI: Telecom and DTH operator major Airtel has been served a show-cause notice by the Telecom Regulatory Authority of India (TRAI) over issues of blackout faced by some Airtel Digital TV subscribers during transition to the new tariff regime, a report by news agency IANS said.

The regulator, which sent the notice earlier this week, has given Airtel three days to respond.

Airtel's DTH service had 15 million customers at the end of the third quarter, up 7.6 per cent over the corresponding quarter in 2017.

Commenting on the regulator’s notice, an Airtel spokesperson said: "We have over 15 million customers who are being migrated to the new tariff regime. Due to massive surge in last-minute requests, particularly on 31 January and 1 February, few customers may have experienced some delays in provisioning of channels."

"Customer experience is of paramount importance to us. We remain fully committed to ensuring compliance with all TRAI guidelines and will file our response to the notice," he added.

The new tariff order for cable and DTH TV services came into effect on 1 February post a month-long extension that was granted by TRAI to all stakeholders.

The regulator has held constant meetings with DPOs and broadcasters to ensure a smooth transition to the new system.

"The authority has noticed that due to heavy rush, the website of some DPOs have crashed intermittently and a little inconvenience was caused to come subscribers due to sporadic local issues. However, by and large the migration of subscribers to the new regulatory framework has been smooth," TRAI said in a press note on Wednesday.

This isn’t the first time the regulator has shown that it means business. Last month, the TRAI sent a show-cause notice to Tata Sky.

According to a report by news agency PTI, TRAI's show-cause notice said, "Tata Sky has failed to provide options to its 17.7 million subscribers in compliance with the new framework to exercise their choices for TV channels. Tata Sky has put its subscribers in a situation of great difficulty despite no fault of theirs by not complying with the provisions of the new regulations and the tariff order.”

While both DTH operators have now complied by the TRAI’s tariff order, they, along with Sun Direct and Discovery Communication India, continue to battle against the new norms in the Delhi High Court.

Latest Reads

http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/16/Dish_TV-800.jpg?itok=zsxyWaFy
DTH players eliminate network capacity fees on FTA channels

Major DTH players like Tata Sky, Dish TV and Sun Direct have removed the Network Capacity Fee (NCF) on free-to-air (FTA) channels above the required 100 channels, according to a report by Telecom Talk.

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/15/DD-Free-Dish-Story.jpg?itok=GKooPMK0
DD Free Dish e-auction: Prasar Bharati nets Rs 395 cr from sale of 40 Free Dish DTH slots

The first e-auction of Doordarshan’s FTA DTH platform, FreeDish, after recommencement witnessed intense competition.

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/13/dish-tv.jpg?itok=Sr49N0Mj
Dish TV partners with Zoya Akhtar’s ‘Gully Boy’ to promote freedom of choice

Dish TV India Limited, the world’s largest single-country DTH Company has entered into an in-film marketing association with Tiger Baby & Excel Entertainment’s forthcoming movie ‘Gully Boy’, starring Dish TV brand ambassador Ranveer Singh.

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/12/jaw.jpg?itok=0wm0qkTr
Jawahar Goel expects 20% reduction in Dish TV’s content cost under new tariff regime

With the new tariff order being implemented from 1 February, India’s largest DTH operator Dish TV expects the overall content cost of the company to come down by at least 20 per cent. The DTH brand also thinks that the regulatory framework will help DTH operators to add more subscribers as many...

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/11/shortstv.jpg?itok=8ybYxp3K
Tata Sky shortstv to showcase oscar nominated short films all through february

To celebrate Oscar season this month, Tata Sky ShortsTV has planned a power-packed schedule filled with carefully curated Academy acclaimed shorts.

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/07/dd.jpg?itok=xK0mb7de
Placement of channels on DD Free Dish on 1 March

A few days ago, Prasar Bharati had invited applications from private channels for participating in its 38th online e-auction for filling up of 54 vacant of MPEG-2 slots on its DD FreeDish DTH service.

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/07/jaw.jpg?itok=ZFoQ8ouq
Dish TV's Jawahar Goel says cable bills won't increase in new TRAI tariff regime

Managing director of Dish TV Jawahar Goel, on Wednesday, allayed fears of consumers, saying there was no question of cable and DTH prices increasing due to the TRAI tariff order. According to him, there has been a reduction in the bills of consumers who have moved to the new regime.

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/06/dish-TV.jpg?itok=c-WR2mVN
Dish TV repeats profits in Q3 2018 post merger

Indian direct to home (DTH) behemoth Dish TV India Ltd (Dish TV) reported profit after tax (PAT) of Rs 152.69 crore for the quarter ended 31 December 2018 (Q3 2019, quarter under review) as compared to loss of Rs 168.29 crore in the corresponding year ago quarter and a profit of Rs 19.73 crore in...

DTH DTH Operator
http://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/02/01/Airtel-Digital-TV.jpg?itok=tuk9NasN
Airtel Digital TV numbers up in Q3 2018

Bharti Airtel Ltd (Airtel) Digital TV services segment reported 7.1 per cent year-on-year (y-o-y) increase, 3.2 per cent y-o-y increase and 4.5 per cent y-o-y increase in operating revenues, EBITDA and EBIT respectively for the quarter ended 31 December 2018 (Q3 2019, quarter, period, under review...

DTH DTH Operator

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories