TRAI is working on amending QoS regulation: N Parameswaran

MUMBAI: It has been nearly three months since the Telecom Regulatory Authority of India (TRAI) came up with its consultation paper on levying financial disincentives on multi system operators (MSOs) and local cable operators (LCOs) who are delaying the process of billing in the digital addressable system (DAS) areas of the country.

Although it has been long since the deadlines for commencement of billing in DAS areas got over, there is no clue on how the whip will be cracked on those who haven’t gone beyond installing set top boxes in phase I and II.

TRAI principal advisor N Parameswaran says, “We are in the process of working on the amendment to the Quality of Service (QoS) regulation. The comments have come and we are yet to take a final decision on the same.”

Meanwhile, the MSOs that spoke to have said that billing has happened only in few areas of New Delhi and Kolkata while the remaining cities in DAS phase III and IV don’t even have proper consumer application forms (CAFs).

TRAI earlier had said that it is seeking to implement financial penalties on those MSOs and LCOs who defy the law. Comments had been asked from stakeholders on the same. The regulator had also said that for non-compliance of issuing bills, a disincentive of not exceeding Rs 20 per subscriber will be levied on the MSO and/or its linked cable operator and for the second time, penalty would be Rs 50. “For non-compliance of regulations, Rs 100 will be levied on each MSO for each contravention. If the MSO and LCO have entered into an agreement, both of them will be penalised for faults while in the case of no deal being signed, only the MSO is liable to pay,” TRAI had said.

As per the consultation paper, the amendment, when approved, will come into effect 30 days from the date of publication.


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