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Hinduja Global appoints Foster as CEO for Europe

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MUMBAI: Hinduja Global, which provides a suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions, has announced the appointment of Adam Foster as the chief executive officer for its European operations.

To be based out of London in the UK, Foster will work on enhancing the Hinduja Global Solutions Limited (HGS) brand and driving growth in the region. He will also be a key member of HGS' Global Advisory Board and participate in corporate strategy.

Foster joins the HGS team with a strong background in the global BPM industry. He was the CEO at Merchants, the Customer Management outsourcing company, before moving into a Group Executive role with Dimension Data, a part of the Japanese NTT Group that acquired Merchants in 1997.

In his over 15-years stint at Dimension Data, Foster played a key role working as their Senior Board member, interacting with several joint venture outsourcers around the world.

Commenting on the appointment, HGS CEO Partha DeSarkar said, "Adam Foster's extensive experience in the outsourcing and offshoring business, especially at leadership level in a global environment, will be an asset to HGS as we look to drive growth in Europe."

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