MAM
Delhivery appoints Neelam Dhawan as Chairperson
Tech veteran succeeds Deepak Kapoor effective 1 April 2026.
MUMBAI: Neelam Dhawan just took the driver’s seat at Delhivery because when logistics needs sharper direction, even the board calls in a Microsoft-level navigator. Delhivery has appointed Neelam Dhawan as non-executive independent director effective 20 March 2026, with her elevation to chairperson of the Board from 1 April 2026. She succeeds Deepak Kapoor, who steps down after more than eight years, as disclosed in the company’s regulatory filing on 31 January 2026.
Dhawan brings over three decades of leadership in technology, having served as managing director at HP India Sales, Hewlett-Packard Enterprise India and Microsoft India. A graduate in Economics from St. Stephen’s College and an MBA from FMS, Delhi University, she is recognised by Fortune, Forbes and Business Today as one of the ‘Most Powerful Women in Business’. She has shaped India’s IT sector, served on the NASSCOM Executive Council (2009–2017) and is a strong advocate for workplace diversity and STEM education for girls.
She currently serves as independent director on the boards of Hindustan Unilever, Tech Mahindra, Ather Energy, Fractal Analytics, Capillary Technologies India and Capita PLC, and as a director at Nudge Lifeskills Foundation.
Delhivery, MD & CEO Sahil Barua said, “We are delighted to welcome Neelam Dhawan to the Delhivery Board as our Chairperson. Her exceptional track record in leading some of the world’s most iconic technology companies, as well as her diverse set of experiences as a seasoned Board Member will be invaluable as Delhivery continues to scale its technology-led logistics platform.”
In a logistics world where speed and strategy must race in sync, Delhivery isn’t just adding a chairperson, it’s bringing aboard a proven leader who knows how to steer complex tech ecosystems through growth lanes and beyond.
Brands
Spark Eighteen acquires Voice AI startup JAM to boost capabilities
Deal brings voice tech edge as studio bets big on AI-led product growth
NEW DELHI: Spark Eighteen has acquired JAM, a Voice AI startup focused on building intelligent voice agents, in a move aimed at strengthening its capabilities in the fast-evolving artificial intelligence space.
Founded by Aayush Narang, Spark Eighteen has positioned itself as a global technology partner with a team of over 200 engineers, building digital products for startups and enterprises, particularly in the US market. The company operates a venture-building arm, Spark Eighteen Studio, alongside its investment vertical, Aay Capital, which backs early-stage startups.
JAM, founded by Ashish Khurana and Akshay Dewan, brings expertise in deploying scalable, human-like voice AI systems across use cases such as customer support, operations and workflow automation. Both founders were early team members at Zomato and Hyperpure, adding operational depth to the venture.
As part of the acquisition, Akshay Dewan will join Spark Eighteen as vice president of product and business operations, bringing experience in product strategy and scaling operations. Meanwhile, Ashish Khurana, who previously held leadership roles including senior director of engineering at Yubi and head of engineering at Zomato, will exit the company following the completion of the deal.
The acquisition will see JAM integrated into Spark Eighteen Studio, where it will contribute to building and scaling new AI-driven products, particularly in the voice interface layer, an area gaining traction as businesses look to simplify interactions with customers and systems.
Commenting on the move, Spark Eighteen founder Aayush Narang said, “Voice is emerging as a dominant interface in how businesses interact with customers and systems. JAM brings a strong foundation in this space, and together we aim to accelerate the adoption of intelligent, scalable voice solutions globally.”
Echoing this sentiment, JAM co-founder Ashish Khurana said, “We’ve always believed voice AI will fundamentally reshape user experiences in the tech and digital space. By joining Spark Eighteen, we are set to scale capabilities, talent and deploy faster across global markets.”
With this acquisition, Spark Eighteen is doubling down on its AI-first strategy, combining product engineering, venture building and investment under a unified ecosystem. As voice continues to gain ground as the next big interface, the deal positions the company to stay ahead in a rapidly shifting digital landscape.
