MUMBAI: The Telecom Regulatory Authority of India (TRAI) is of the opinion that the the government must encourage public wi-fi solutions from a public policy point of view. “The availability of broadband services at a very low cost and in every corner of the country is the basic requirement of digital India,” it said in a report.

In the report on ‘Public Wi-Fi Open Pilot Project’, submitted to the Telecoms Ministry, TRAI  said, “Wi-fi is a technology that can easily meet this requirement [for digital India]. The recommendation envisages an architecture that supports one time authentication requirement, interoperability across different wi-fi networks, ease of payment through any instrument and above all inexpensive service.”

According to TRAI,  global internet traffic is anticipated to increase three times to 3.3 ZB per year by 2021 from 1.2 ZB per year in 2016 and wi-fi will play an important role in driving that growth. Public wi-fi hotspots are crucial for broadband internet in international countries. As per a Cisco report, the number of public wi-fi hotspots is set to increase from 94 million in 2016 to 541.6 million in 2021. The density of WiFi hotspots will also increase from one hotspot for 150 people to one hotspot for 20 people.

The authority noted that India significantly lags behind other countries in terms of providing access to broadband, especially to people in rural areas. Since there is a significant section of the population still to be connected, it feels there is a need to take some measures so as to provide broadband services to the unconnected. This calls for introduction of new set of small players in the wi-fi service provisioning space, who will be able to extend their resources through a process of incentivisation.

The report shows that mobile network data usage in India remains dominant currently as compared to other forms of internet usage. This can be attributed to a number of factors, including the cost and affordability of different broadband services, lack of fixed line coverage and relatively small number of public wi-fi zones. “This situation highlights the need for better proliferation of public wi-fi networks that can offer a more affordable and flexible alternative for scaling up of internet access,” it says.

The regulator has come prepared. In 2017, it conducted a pilot trial of the suggested framework in the recommendations. Several companies registered to be app providers, software and hardware service providers and public data offices with a vision to ‘establish an open architecture based on wi-fi access network interface (WANI)’ in such a way that smaller entities were easily able to setup systems and users were able to easily identify and connect to them. Its opinion is that the prices must be of lower denominations such as Rs 2.

The pilot was conducted to demonstrate that unbundling of services reduces rework, speeds up development and hence is the most effective way to tackle this complex problem. It also highlighted that multi-provider, inter-operable, collaborative model increases the overall innovation in the system, dismantles monopolies and encourages passing of benefits to end user. The pilot allowed for real life testing and suggestion of improvements as well as fine tune technology.

The public wi-fi pilot outcome aims to offer a seamless experience to end users. As an encouragement for small entrepreneurs such as tea shops, grocery shops to set up and maintain access points, it wants to uncomplicated issues like unbundling authentication, payment and accounting from hardware and software running on the access point.

TRAI mentions the operating guidelines to include a speed of at least 2 Mbps and e-KYC linked to Aadhaar or m-KYC via OTP authentication. The providers must set up systems capable of withstanding cyber attacks such as malware, denial of service (DoS) and even customer data and privacy protection.

It calls the pilot a success since 96.3 per cent of the persons found the system user friendly and just 3.7 per cent of the persons believed that there is still a scope for improvement. It now intends to expand the second phase in two large cities – Delhi and Bengaluru - at junctures like airports, railway/metro stations, bus stands and other public places. This will allow testing WANI framework at scale.

As an encouragement, TRAI says that the success of the pilot addresses the issues of interoperability and payment options. The WANI architecture would unleash the power of wi-fi and provide an impetus to the number of public hotspots in the country thereby providing the user a good quality of service and also a foolproof payment system.

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