Regulators

TRAI to probe 'opaque' offers to departing customers

MUMBAI: The Telecom Regulatory Authority of India will study complaints about operators doling out customised retention offers to influence subscribers who plan to shift to a rival network. Jio had alleged that incumbent operators are lining up customised offers for subscribers wanting to shift.

While it may be standard for operators to play up offerings and the strength of their networks to the departing customers, telcos cannot offer plans that they do not file with TRAI.

TRAI chairman R S Sharma asserted that all offerings by operators need to be non-discriminatory, transparent, and filed with the regulator but refused to be drawn into the specifics, PTI reported.

Because the tariff has to satisfy the criteria of being non-discriminatory and transparent, Sharma said, these principles would have to be followed.

In a letter to TRAI, Jio had termed such methods as being "unfair and deceptive", and claimed that the offers were being presented to customers "surreptitiously" on a one-to-one basis and not available to the public.

Those companies were not openly publicising such offers on their website as is stipulated, Jio charged, demanding that "strongest action" against the three operators - Vodafone, Airtel, and Idea Cellular — for what it called a gross violation of TRAI norms. However, Airtel and Vodafone had refuted Jio's allegations.

As per the norms, while tariffs are under forbearance, every plan has to be filed with the TRAI within seven working days from its launch. If the regulator will call operators for a meeting to resolve the issue, Sharma said the matter was still in a "preliminary" stage.

Latest Reads

https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/11/14/trai.jpg?itok=STz0D3a9
TRAI recommends DTH platform services be capped to 3% of carrying capacity

The Telecom Regulatory Authority of India (TRAI) has come out with its recommendations on platform services (PS) offered by DTH operators. It suggests capping the total number of permitted PS for a DTH operator to 3 per cent of the total channel carrying capacity of the DTH operator platform and...

Regulators TRAI
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/11/12/TRAI.jpg?itok=9FGDlFWP
TRAI releases consultation paper on Interoperable Set Top Box

MUMBAI: - The Telecom Regulatory Authority of India (TRAI) has released a consultation paper on interoperable Set Top Box (STB) for digital TV broadcasting services. A consultation paper is now issued with a view to elicit response from all the stakeholders for suggesting the best solution to...

Regulators TRAI
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/11/09/trai-aug19.jpg?itok=THPUtEbb
TRAI releases telecommunication services DAS audit manual

MUMBAI: The Telecom Regulatory Authority of India (TRAI) has issued the Telecommunication (Broadcasting and Cable) Services Digital Addressable Systems Audit Manual. The new regulatory framework endeavours to provide a level playing field to all the service providers, effective choice to consumers...

Regulators TRAI
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/11/08/inb-new.jpg?itok=QfzFWQrJ
I&B Ministry to meet industry leaders to discuss online video content regulation

Amidst reports of government considering certification/censorship of online video content, the I &B Ministry will hold a second round of consultation next week with industry players, who are determined to oppose any pre-censorship on digital platform. The I&B Ministry has invited all ...

Regulators I&B Ministry
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/31/trai.jpg?itok=a3-Omm7J
TRAI releases amended interconnection regulations aimed at fully-compliant audit regime

The Telecom Regulatory Authority of India (TRAI) on Wednesday released the Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) (Amendment) Regulations, 2019. The authority said during the consultation undertaken to prepare the Audit Manual certain comments and...

Regulators TRAI
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/25/tv.jpg?itok=EkrIj-sK
TRAI comes out with recommendations for KYC of DTH set top boxes

After issuing a consultation paper and holding open-house discussion on KYC of DTH set top boxes, the Telecom regulatory authority of India (TRAI) has finally come out with a set of recommendations on the issue. The authority has recommended the DTH operators to install DTH connections at the...

Regulators TRAI
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/15/mobile.jpg?itok=u3YqD9Hd
DPIIT seeks MIB views on issues regarding 26% FDI in digital media sector

MUMBAI: As the cabinet recently amended the foreign direct investment (FDI) policy allowing 26 per cent overseas investment in digital media with government approval, the Department for Promotion of Industry and Internal Trade (DPIIT) has sought the views of the Ministry of Information and...

Regulators I&B Ministry
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/11/tab.jpg?itok=kiFijqlq
No current plans to impose regulation on OTT sector: MIB secretary

Ministry of Information and Broadcasting (MIB) secretary Amit Khare said there is a need to rethink regulating over-the-top (OTT) platforms because some sections of the society are voicing concerns on its content. However, Khare also added that the ministry currently does not have any plan to...

Regulators I&B Ministry
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2019/10/10/trai_0.jpg?itok=8Q_UqNnB
TRAI organises international training programme on 'Emerging Trends in Broadcasting' with ITU

MUMBAI: The   Intemational  Telecommunication Union (ITU) and the Telecom Regulatory Authority of India (TRAI) are jointly organizing an Intemational Training Program during 9th -11th October 2019 in New Delhi on "Emerging Trends in Broadcasting".

Regulators TRAI

Sign up for our Newsletter

subscribe for latest stories