Digital
TCS launches Workspace Experience Studio with Zscaler
New AI-powered solution targets $160Bn digital workspace market by 2030.
MUMBAI: TCS just turned the office into a workspace wonderland because when Zero Trust meets AI, even Monday mornings start feeling productive. Tata Consultancy Services (TCS) has launched TCS Workspace Experience Studio, engineered with Zscaler Digital Experience (ZDX), to deliver seamless, resilient, and proactive digital workspaces for global enterprises. The solution integrates Zero Trust security, advanced observability, and AI-powered experience analytics, shifting from traditional Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) that prioritise user productivity and satisfaction.
The platform taps into the rapidly expanding digital workspace market, projected to surpass $160 billion by 2030, with an addressable opportunity exceeding $8 billion in the next five years. Powered by Zscaler OneAPI for integration and automation, it adds Digital Experience Monitoring (DEM), workplace observability, and enhanced cybersecurity capabilities to TCS’s Human-Centric AI portfolio.
Key features include auto-healing and auto-remediation to detect and fix issues across systems, applications, and infrastructure reducing downtime and manual intervention. The User Persona feature uses ZDX data for personalised insights and recommendations, easing user friction and boosting efficiency.
TCS has deployed the solution for a leading Scottish multinational engineering company, where it is projected to deliver a 25–30 per cent boost in user productivity and significantly improve digital experience.
Zscaler, SVP of global partner for ecosystems Anthony Torsiello said, “Together, we are empowering organisations to achieve tangible business results by delivering smarter, more resilient digital environments that enhance productivity, improve user experiences, and drive operational success.”
TCS global head of ITIS offerings & engineering for cloud unit Murali Menon added, “CIOs are prioritising AI infusion to transform workspace experiences, fostering greater collaboration and accelerating innovation. Our strategic partnership with Zscaler delivers enhanced user experiences and optimised application performance across diverse environments.”
In an era where hybrid work is the norm and downtime is the enemy, TCS and Zscaler aren’t just building better offices, they’re crafting digital spaces where employees actually want to log in, one intelligent fix at a time.
Digital
Trump bans Anthropic’s Claude from US federal use after AI policy clash
A software standoff leaves the President seeing red over Anthropic’s lines
WASHINGTON: President Trump has issued an executive order mandating that all federal agencies immediately stop using technology from Anthropic, the developer of the Claude AI models. The directive marks a total break between the administration and one of America’s leading artificial intelligence firms.
The decision follows a breakdown in contract negotiations between Anthropic and the Department of Defense. The central conflict involved Anthropic’s refusal to remove specific safety restrictions that would prevent its AI from being used for domestic mass surveillance or the operation of autonomous weapons systems.
While Anthropic maintained that these boundaries were essential for safety, the administration characterised them as a refusal to support national security requirements.
The order goes beyond a simple cancellation of services and introduces multiple layers of restrictions. Anthropic has been formally designated a “National Security Risk.” This classification effectively prevents any federal contractor or government partner from using the company’s software.
A six-month transition period has been established to allow agencies to migrate critical systems away from Claude and shift to alternative providers. During this time, departments are expected to review existing deployments and implement replacement solutions.
In addition, the General Services Administration has begun removing Anthropic from all approved federal vendor and procurement lists. This step ensures that no new federal contracts can be awarded to the company under current guidelines.
The vacuum created by the ban is already being filled by competitors. Shortly after the announcement, OpenAI reached a new agreement with the Pentagon to provide AI services. The administration has also indicated that it will expand its reliance on Elon Musk’s Grok AI platform for various government functions.
Anthropic has stated that it intends to challenge the order in court, arguing that the designation is legally unfounded for a domestic company.
It is important to note that the ban applies only to the United States federal government and its direct contractors. For individual users and private businesses in the United Kingdom and elsewhere, Anthropic’s services remain fully available and unaffected by the executive order.
