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TCS and ServiceNow join forces to fast-track AI in enterprises
New partnership aims to turn clunky workflows into smart, self-learning engines
MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.
Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.
ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”
TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”
The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.
TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.
With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.
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Devika Prabhu returns to Spni as business head for Hindi movies
Former Disney executive comes full circle to lead Sony’s Hindi movie channels
MUMBAI: Devika Prabhu has come full circle in her media career. She has been appointed business head for Hindi movies at Sony Pictures Networks India, returning to a network where she once worked earlier in her journey.
Prabhu announced the move while reflecting on how careers often loop back to familiar places. She joins Sony Pictures Networks India after nearly 18 years at The Walt Disney Company, where she held several senior leadership roles across content, marketing and business strategy.
Most recently, she served as vice president and business head for kids, youth and infotainment television at Disney India. In that role, she oversaw brands such as Disney and National Geographic, managing a Rs 400 crore business while steering content strategy, partnerships and digital expansion. Her work involved leading teams across programming, acquisitions, marketing and localisation while collaborating with global stakeholders.
Before that, she headed content, marketing and product for the kids and youth television portfolio, overseeing strategy across 10 channels spanning Disney Kids, UTV Youth and UTV Hindi Movies.
Earlier in her career, Prabhu spent nearly eight years at Sony Pictures Networks India, then known as Multi Screen Media, where she worked as assistant vice president for strategic planning and research.
Her return to Sony, she said, carries a sense of familiarity and renewed purpose.
“Every story has its turning points, and sometimes journeys come full circle,” she said while announcing the move, describing the role as both a fresh start and a homecoming.
Over the past two decades, Prabhu has worked across multiple facets of the media ecosystem, from brand building and strategy to programming and franchise development. She believes movies remain one of the most powerful storytelling formats, capable of shaping culture and sparking conversations long after the credits roll.
At Sony Pictures Networks India, she will lead the Hindi movies business and work with the network’s teams to expand the reach and impact of its film channels as audiences increasingly discover cinema across multiple platforms.
For Prabhu, the move marks the start of what she calls “the next act”, one focused on bringing the magic of Hindi cinema to viewers across the country.
