MAM

Limited workforce in office, copy fatigue: Immediate challenges facing ad industry

As lockdown eases, agencies prepare to deal with even tougher challenges

https://www.indiantelevision.com/sites/default/files/styles/smartcrop_800x800/public/images/tv-images/2020/05/21/advertising800.jpg?itok=83xwV5jG

NEW DELHI: The past two months have been nothing short of a rollercoaster for industries across categories and nationalities. With most of the world under a strict lockdown, production halted, supply-chains blocked, and consumer demand shifting to only essentials, the economy went through a whirlwind of issues. Also greatly impacted was the marketing and advertising industry, as a result of the dwindling cash liquidity and many brands going silent in the time of crisis.

However, things seem to be moving towards the better now. Lockdown restrictions have been eased greatly, green zones are already attracting consumers, and there is a lot of supposed pent-up demand to address. As brands start moving and earning, a lot of benefits will slowly be transferred to the advertising industry.

Wunderman Thompson South Asia chairman and group CEO Tarun Rai said, “While the crisis in India is still far from over, the relaxation is a sign of hope. It is also a reflection on the strikingly varied impact the crisis has had on different regions of the country. While there are still issues regarding both production and distribution, the clients I have spoken to are finding innovative ways of getting around them. For many categories, this is the time to dust off their marketing campaigns and start getting ready for the beginnings of positive consumer sentiment. Like the crisis came upon us suddenly the rebound may surprise us too. Marketers and brands should be ready.”

Dentsu One president Harjot Singh Narang added, “Investments in brand and marketing are sadly the first to go in a downturn but luckily come back really fast as soon as the businesses start seeing growth potential coming back. The relaxations are the first steps to inching back for now and so would be welcome by everyone. The real question would be how long before this inching ahead gathers some speed and opportunity to use brand and marketing as business drivers returns.”

 There, however, are still some impending challenges that await the industry. Havas Group CEO Rana Barua argues that the next few months will be more testing. “There will be numerous challenges going forward; going back to work poses more challenges than working from home. We cannot jump the gun and start behaving as normal. We need to collectively behave and act responsibly which will ensure compliance while we are planning to go back to work, safety for all employees, managing both offices and also working from home, balancing client needs and expectations.”

Madison Media chief analytics officer Nagraj Krishnamurthy noted, “The industry is continuing to find it difficult to ensure supply chain continuity between the designated red, orange and green zones. Latest relaxation has eased the problem but not eliminated it.  It will be at least a quarter before the last mile link to the consumer becomes operational pan India.”

Putting emphasis on the issues that the advertising industry will have to cater to, he added, “Usually, new copies are rolled out in the first quarter. However, this year, there are no new copies that are ready. Some clients are in a dilemma as to whether they can invest behind older copies. My suggestion to them is that they should unless the message is no more relevant. Analytics has proved that copy fatigue is a very rare phenomenon.”

“Secondly, the situation on the ground is not uniform across the country. Marketers are wondering whether they should go on mass media like television. If the campaign is to activate top-funnel metrics, they should advertise on TV. However, brands advertising to activate lower-funnel metrics like retail or auto can look at geo-targeted digital approaches.”

Rai highlighted that the safety and health of the agency’s employees are going to be of paramount importance. “We want to get back to our physical offices but want to be very sure that all the health protocols are in place. We are working effectively  from home but getting back to work will give everyone a sense of normalcy. We will start slow, in one city first, with around 30 per cent of our staff and move forward from there. The other important aspect is going to be when video production is permitted. We are managing even now but it is difficult.”

Narang added, “Extended work from home, deeper thinking on brand relationships, strategies to navigate the months/full year of acute slowdown, strategies to tackle the adverse P&L impacts, and so many more immediate challenges face all of us in the industry. If change is the only constant then evolution and adaptation are the only necessities. Going ahead relaxations and new rules and ways will affect even more - how things change for the industry. However, the key will be to see how the industry and individual players in it evolve and adapt. In the next 18 months, leadership and thinking that enables pivoting to adapt to new realities will be the biggest need of this industry.”

Latest Reads

https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/19/chess.jpg?itok=lHnb5sXN
AI-based chess board maker Square Off introduces two new products

Harish Thawani, the founder of Nimbus and Neo Sports is one mean competitor who loves the mental battle the game of chess provides. Are there any other players amongst media executives who want to rise up to the challenge? This one is for Thawani and for them.

MAM Marketing MAM
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/18/moanxz.jpg?itok=6lhEzyZg
PHD Appoints Monaz Todywalla as CEO for India

Mumbai: PHD, part of Omnicom Media Group, has roped in Monaz Todywalla as its new chief executive officer for India. Prior to joining PHD India, Monaz held the role of VP of growth & strategy at Wavemaker India. PHD APAC CEO James Hawkins said, “We could not have asked for a more experienced,...

MAM Marketing MAM
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/18/somany.jpg?itok=PSMsA4o5
Somany Ceramics styles Mumbai Airport

Somany Ceramics Limited, an internationally acclaimed organization that specializes in ceramics and allied products segment and known to be a leader in design and innovation, has recently executed an outdoor campaign at Mumbai International Airport. The campaign was done in association with Times...

MAM Marketing MAM
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/18/whitlpool.jpg?itok=4eeVaqU_
Whirlpool to sponsor ESPNcricinfo for IPL 2020

NEW DELHI: Whirlpool of India, a subsidiary of Whirlpool Corporation, world’s leading kitchen and laundry home appliance company, signs official sponsorship with ESPNcricInfo for IPL 2020. As part of the association, Whirlpool will bring alive the IPL fever through one-of-a-kind flagship shows,...

MAM Marketing MAM
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/18/amrit.jpg?itok=gzv-1KYz
22feet Tribal Worldwide ropes in Amrit Panigrahi to lead transformation consulting & technology practice

NEW DELHI: In a move to bolster its digital transformation and brand experience offering, 22feet Tribal Worldwide, part of the DDB Mudra Group, has appointed Amrit Panigrahi to lead its transformation consulting and technology practice. Amrit will closely work with  22feet Tribal Worldwide...

MAM Media and Advertising People
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/18/amit_tolani.jpg?itok=Q7ofUjr1
Ceat gears up to drive hard during the IPL20

NEW DELHI: It does not seem to be tiring of its partnership with the IPL. Leading Indian tyre maker Ceat has been associated with the world’s most valued cricket league since 2015.  And it has once again gone ahead and partnered with the BCCI as a strategic time out partner. It first put its money...

MAM Marketing MAM
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/18/media_minds_2.jpg?itok=iUblJ8d1
#MediaMinds2 | Emotional pact within our teams helped us survive this pandemic: Aditya Kanthy

NEW DELHI: Having spent more than 17-years of his professional career with DDB Mudra Group, Aditya Kanthy is very proud of two things; the amazing work that the creative powerhouse is constantly churning out and the emotional bond that all the members of the team have developed. And he attributes...

MAM Podcasts
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/17/cadbury.jpg?itok=JxDUpnun
Cadbury Dairy Milk partners with Mumbai Indians to spread sweetness

NEW DELHI: Cadbury Dairy Milk has partnered with Mumbai Indians as their official Goodness Partner to spread the message of acknowledging the unacknowledged with the “#SayThankYou” initiative.  As part of this initiative, the brand will double the total runs scored in all Mumbai Indians matches to...

MAM Marketing MAM
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/09/17/rcb.jpg?itok=UFzPqefH
This IPL season, RCB celebrates Covid warriors

NEW DELHI: We are living in a new normal and the idea of heroes in the field has got redefined in the past six months as regular people have transformed themselves into selfless frontline warriors who are winning the battle of humanity. During IPL season 13, Royal Challengers Bangalore will be...

MAM Marketing MAM

Sign up for our Newsletter

subscribe for latest stories

* indicates required