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0101.Today appoints Nitika Khanna as director – martech

Industry veteran to build data-led customer engagement and martech systems

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MUMBAI: Data may be the new oil, but turning it into meaningful customer engagement requires the right machinery. Conversion specialist 0101.Today believes Nitika Khanna is just the engineer for the job.

The company has appointed Khanna as director – martech, tasking her with building lifecycle-driven martech architectures that bring together customer data, analytics, automation platforms and communication systems into a single engagement engine.

In her new role, Khanna will work with enterprise teams to design martech ecosystems that link data infrastructure with marketing automation and lifecycle strategies. The goal is simple but powerful: turn streams of customer data into practical engagement frameworks that drive conversion, strengthen retention and build long-term customer value.

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Khanna arrives with more than a decade of experience spanning consumer technology platforms, digital marketplaces and enterprise consulting. She previously served as director – martech at Performics India and head of crm at Maison D’Auraine.

Her career also includes key roles such as retention consultant at WebEngage, head of crm at Trell, and associate marketing manager at Nykaa, where she helped develop and scale crm and lifecycle engagement systems across multiple markets. Her work has focused on retention frameworks, behavioural segmentation models and automation systems that help brands turn customer insights into meaningful engagement at scale.

Welcoming her to the company, 0101.Today co-founder and managing partner Ajay Verma, said Khanna’s expertise will help strengthen the firm’s data-driven approach to growth. “We are delighted to welcome Nitika to 0101.Today. Her deep understanding of martech ecosystems and lifecycle engagement will play an important role as we continue helping enterprises translate customer data into measurable business outcomes and build integrated growth systems,” he said.

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Khanna said the timing of the move is particularly exciting as organisations look to get more value from their martech investments.

“When data, technology and lifecycle strategies work together, businesses can create far more meaningful and consistent customer engagement. I look forward to helping enterprises build systems that translate customer data into measurable growth,” she said.

Her appointment further reinforces 0101.Today’s focus on helping enterprises build integrated martech infrastructures designed to scale engagement, improve conversions and deliver sustainable growth.

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Google Cloud names Vaibhav Gawde as head of customer engineering, Apac data management and database cloud

Tech veteran to lead customer engineering for data and database cloud across Apac

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SINGAPORE: Google Cloud has elevated Vaibhav Gawde to head of customer engineering for Apac data management and database cloud, expanding his leadership remit across the Asia Pacific region.

In his new role, Gawde will lead teams that work with some of the region’s largest enterprises, helping them modernise their data foundations and adopt advanced database and cloud technologies. His focus will be on enabling scalable data architectures, accelerating innovation and supporting organisations as they navigate complex digital transformation journeys.

Based in Singapore, Gawde will steer Google Cloud’s customer engineering organisation for its database business across Apac. A key part of his mandate includes shaping the company’s “data-to-AI” go-to-market strategy, positioning modern data infrastructure as a stepping stone for generative AI adoption.

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He will also work closely with sales leadership to drive cloud consumption among large enterprises while removing technical roadblocks that often slow digital transformation. Internally, he is tasked with nurturing a practitioner-first culture aimed at attracting and retaining top technical talent across the region.

Gawde joined Google in 2021 and previously served as head of customer engineering for financial services in India before moving into the role of principal architect for financial services across Apac. In those roles, he led C-suite engagements with banks and insurers to design AI-led cloud and data strategies.

Before Google, Gawde spent over a decade at Oracle, where he led India sales consulting and worked on technology strategies spanning cloud infrastructure, databases and enterprise systems for large BFSI and telecom clients.

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With more than three decades in enterprise technology, Gawde’s career has moved from building mission-critical infrastructure to helping businesses rethink their data strategy in the age of AI. His latest promotion signals Google Cloud’s growing focus on data platforms as the bedrock of the next wave of digital innovation.

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