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Sky picks TiVo to search entertainment across linear TV & VoD using voice

MUMBAI: TiVo Corporation, a global leader in entertainment technology and audience insights, ha sannounced that TiVo and Sky, Europe’s leading entertainment company have joined forces to deliver voice search for Sky’s next-generation box, Sky Q. TiVo is providing Sky Q with a natural language, voice-based search solution, making it quicker and easier for Sky Q customers to find the content they are looking for.

The solution delivered by TiVo lets consumers use their voice to search for digital entertainment across linear TV and video on demand (VOD). By implementing Conversation Services on Sky Q, Sky is making it easier for customers to discover entertainment, sport and movies by providing a conversational experience through language recognition and naturally spoken responses.

“With Sky Q, we continue to innovate and bring fantastic new features to our customers, who we know are watching more TV than ever before. We want to make it even faster and easier for them to search, discover and watch TV,” said Sky’s brand director of TV and content products Luke Bradley-Jones.

“That’s why we’ve introduced voice search. With the technology delivered by TiVo, we are enabling our customers to use natural, voice-based queries to find new and favourite TV to enjoy.”

The solution is built on TiVo’s knowledge graph engine, a dynamic knowledge base of entertainment metadata, capable of understanding trends and conversations. Updated continuously via data ingestion and news crawlers, the knowledge graph includes information produced and curated by hundreds of content editors, predictive search results, and behavioral indicators from social networks.

“With more and more content choices and a great range of entertainment available across TV, TiVo is helping partners like Sky provide the best user experience whilst driving content consumption,” said TiVo senior vice president and general manager, advanced search and recommendations, Matt Berry.

“This implementation further reinforces the value of TiVo’s product portfolio in bringing the latest capabilities to pay-TV homes across Europe.”

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