Resources

87% drop in complaints against VAS after regulations: TRAI

https://www.indiantelevision.com/sites/default/files/styles/smartcrop_800x800/public/images/tv-images/2016/09/28/Trai.jpg?itok=gc2V-y28

NEW DELHI: There has been a decline of around 87 per cent in the number of complaints made against wrong activation of value added services (VAS) like mobile internet and caller tunes since July.

The drop has been witnessed after the Telecom Regulatory Authority of India (TRAI) issued directives to operators for putting an end to such practices.

On 10 July, TRAI issued directives to telecom operators to take double confirmation from consumers before activating VAS and refund money of subscriber if the complaint is made within 24 hours for services that are valid for more than a day and six hours if a service is valid for a day.

Under the rules, consumers can register complaints about wrongful activation of VAS on a toll-free common number, 155223, irrespective of the network they use.

The regulator observed that total number of complaints received for VAS almost halved from 1,85,468 in July to 95,510 in August.

The VAS activation on mobile network also came down by about 57 per cent from about 70 million in June - when rules were not in place - to 30 million in July.

The data did not incorporate details of state-run BSNL, Sistema Shyam, Videocon and Punjab based Quadrant. 

Latest Reads

https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/05/22/games.jpg?itok=x2x5UHVe
India’s Digital Revolution and the State of Online Gaming

Indian online gaming has come of age, and its popularity across the age spectrum means this is no longer viewed as childish play. Influenced by the rapid development of technology, the availability of online games, and a higher gross per capita, a gaming class has been firmly established in India.

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/04/04/magic_mops.jpg?itok=WHpskyHF
HOW TO USE MAGIC MOPS FOR CLEANING YOUR HOME AND OFFICE

The days are gone when you needed to mop your home floor by kneeling with one hand holding a bucket of water and the other hand holding a mop. Also, such tedious mopping task would lead to problems of knee and back pain. So, what to do? Due to such a problem, you cannot stop mopping! Keeping our...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/03/18/online.jpg?itok=QMIu15ZH
How to Host a Holi Card Party That Your Friends Will Love?

Host a Holi Party with spectacular card games with a desi touch for your family! Read this article for tips and tricks on how to throw your best party yet! Holi is a festival where people forget bitter past and come together to celebrate and love each other. It is a festival of positive vibes,...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/03/17/e3.jpg?itok=krcrZNvc
E3 2020 Cancelled: Organizers Looking at Alternative Options to Continue Event

Electronic Entertainment Expo or E3 2020, the biggest gaming event of the world has been cancelled, to the disappointment of gaming fans and supporters. However, it has a good reason following the coronavirus outbreak. Canceling the event will ensure the safety of every one given that COVID-19 is...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/03/17/coorna.jpg?itok=XzCDqWWT
How the 2019 Coronavirus has Affected the Sports Industry

The coronavirus is now declared as a pandemic by the World Health Organization. Currently, there are now over 140,000 cases related to this. The virus has also caused over 5,000 fatalities. It has already spread to over 100 countries.

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/03/12/teenpatti.jpg?itok=nj4vXgr_
Teen Patti Is More Popular Amongst Indians Than Ever

Teen Patti is a very popular game in India and some parts of SouthEast Asia. It is a game of cards which is mostly offered by casinos and bars, and played between 3 and 6 people at a time, using 52 cards. Teen Patti game online is also widespread in India, and it is getting popular by the day. Why...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/02/27/modi.jpg?itok=4X8j6mBY
John Oliver talks about India and Modi on Last Week Tonight

As you may know by now, Prime Minister Narendra Modi is meeting with US President, Donald Trump, in Trump’s first official visit to India. Modi’s last meeting with POTUS was back in September 2019 during the UN General Assembly. Trump called him “The Father of India”, as they praised each other....

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/02/27/baseball.jpg?itok=PtJii-QE
Could Baseball Become the Most-Viewed Sport in India?

It is no surprise to see that cricket has traditionally been the most-watched sport on Indian television. Figures from the FICCI in 2018 showed that wrestling was close to matching it, but cricket is still the sport to beat.  For example, the 2016 Indian Premier League Final was watched by around...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/02/06/ott_tv.jpg?itok=5TTHlDRN
Best OTT Platforms To Subscribe For Indian Regional Entertainment

Over-The-Top media platforms are the latest global trend and India is not far behind. Gone are the days when we had to wait for the clock to strike before our favorite shows came on the TV (Most of the time the jingles told the time for us 90’s kids). You can now binge-watch your favorite shows...

Resources Education

Sign up for our Newsletter

subscribe for latest stories

* indicates required