Resources

87% drop in complaints against VAS after regulations: TRAI

https://www.indiantelevision.com/sites/default/files/styles/smartcrop_800x800/public/images/tv-images/2016/09/28/Trai.jpg?itok=gc2V-y28

NEW DELHI: There has been a decline of around 87 per cent in the number of complaints made against wrong activation of value added services (VAS) like mobile internet and caller tunes since July.

The drop has been witnessed after the Telecom Regulatory Authority of India (TRAI) issued directives to operators for putting an end to such practices.

On 10 July, TRAI issued directives to telecom operators to take double confirmation from consumers before activating VAS and refund money of subscriber if the complaint is made within 24 hours for services that are valid for more than a day and six hours if a service is valid for a day.

Under the rules, consumers can register complaints about wrongful activation of VAS on a toll-free common number, 155223, irrespective of the network they use.

The regulator observed that total number of complaints received for VAS almost halved from 1,85,468 in July to 95,510 in August.

The VAS activation on mobile network also came down by about 57 per cent from about 70 million in June - when rules were not in place - to 30 million in July.

The data did not incorporate details of state-run BSNL, Sistema Shyam, Videocon and Punjab based Quadrant. 

Latest Reads

https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/02/06/ott_tv.jpg?itok=5TTHlDRN
Best OTT Platforms To Subscribe For Indian Regional Entertainment

Over-The-Top media platforms are the latest global trend and India is not far behind. Gone are the days when we had to wait for the clock to strike before our favorite shows came on the TV (Most of the time the jingles told the time for us 90’s kids). You can now binge-watch your favorite shows...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/31/datascience.jpg?itok=H118M8wP
A Quick Guide to the Basics of Data Science

The world is at our fingertips today. From connecting with old friends via Facebook to getting video recommendations on YouTube, it seems as if the Digital world knows exactly what it needs to do. So, how does Facebook automatically hint at “people you may know”? How does Netflix recommend you...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/31/nandi.jpg?itok=y50ZYo3H
My unforgettable trip to Nandi Hills and stay at Discovery Village resort

Like most people working in Bangalore, especially in the IT sector, my team too was subjected to long work hours and pressing deadlines to complete our project on time. But what awaited us at the end of the month was a total surprise.  Our team leader had planned for an outbound team building tour...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/29/Cricket_Ground.jpg?itok=zlHwvtwD
What Famous Cricketers Have to Say About Four-Day Tests

The International Cricket Council (ICC) proposes that the duration of Test matches be changed to four days instead of five. According to the ICC, this was to reduce the numerous pressure points in the global cricket calendar. If the changes were to take place, it would become mandatory to the World...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/13/bitcoin_0.jpg?itok=LQFRr4XX
Bitcoin crash games - Ultimate guide

Bitcoin crash games are hot right now. They are one use of blockchain that the public has taken to and run with. Technically, they offer advantages over traditional forms of gambling, not to mention they are insanely good fun. There are few gambling outlets around that can match the pace and...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/13/bitcoin.jpg?itok=idCSau9r
Online slots bonuses

Online slots bonuses

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/10/games.jpg?itok=ulznKm-r
Live Online Games to Consider Playing With Your Friends

If you have fascinated yourself playing live casino games online, then 10CRIC can help make your fantasy into a reality. 10CRIC is an online casino portal that comes with a barrage of casino games for you to place bets on.  The portal provides some of the sweetest bonuses and promotional offers;...

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/07/work.jpg?itok=SWjmzBZd
What’s Employee Monitoring Software and How Can

Since more and more business processes are being performed digitally, an increasing number of managers and business owners are looking for ways in which they can oversee these processes. Lately, a popular trend has been to use a tool known as employee monitoring software for precisely this purpose.

Resources Education
https://www.indiantelevision.com/sites/default/files/styles/340x340/public/images/tv-images/2020/01/06/carr.jpg?itok=vwNRuMM1
Best sites to buy car parts online

The automobile industry is a sure short example of innovation and technology. Nowadays the inbuilt car accessories or automotive features are attracting customers. Moreover, to enjoy the comfort and smooth drive people are rushing towards online websites so that can attach the latest accessories in...

Resources Education

Sign up for our Newsletter

subscribe for latest stories