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Before
embarking on a discussion about the marketing strategies used
by Indian TV channels in 2007, it will be worthwhile to see
what the picture could be in a few years.
A
recent report says that India will have 700 TV channels by
the end of 2009. "Broadcasters will be forced to slash
advertising rates and spend heavily on improving technology
to ensure their channels are carried into homes, or face the
prospect of being swallowed up by rivals," the report
adds.
In
fact, TV advertising was at its peak during the third quarter
of 2007, with the food and beverages sector leading with 15
per cent share of overall TV advertising. The medium also
saw a 33 per cent increase in volumes during January-September
2007, over the corresponding period the previous year.
For
sure, this predicted crossfire from newly launching TV channels
has already brought about a number of changes in the marketing
strategies of the channels. Generally speaking, these changes
or trends may be summarized as follows:
- Increased
fragmentation due to more channels.
- More
money going into mobile marketing (SMS) stealing share from
traditional media.
- Increased
use of online social marketing strategies - Orkut, MySpace.
SMS voting in TV shows is not a new phenomenon. Based on the
premise that if a person can afford a mobile phone, s/he can
surely be a potential voter, channels encourage viewers to
remotely participate in the shows and support their favourite
contestants.
The
numbers speak for themselves. 2005 was a record year when
more than 350 million messages and phone calls were zapped
on account of television. With the number of singing and dancing
and acting competitions on TV channels increasing every month,
and adding sms activity by the news channels, the number of
messages sent this year is estimated to be in the region of
750 million.
Speaking
of new channels, it is in the dominant general entertainment
genre, whose Hindi-language soaps and movies corner about
40 per cent of all TV ad revenues, where the most serious
action is.
One
thing, therefore that is certain, is that the Indian television
industry is no longer run by a few monopolies. Star India
will face new launches from rival Zee Entertainment Enterprises
as well as from NDTV, Viacom 18, INX Media and who knows who
else.
The
Star Network has shown considerable ingenuity in their marketing
initiatives. As Star Network marketing head Prem Kamath said,
"In order to target a wider section of audience, we shifted
focus to smaller towns and organized ground events. Since
cricket has a unifying influence on the large bulk of Indian
populace, we used cricket-centric programmes to attract a
greater viewership and will build on our strengths next year."
Indeed,
this year cricket has been among the more widely used means
of attracting audiences for a number of channels. For example,
INX News has roped in Sourav Ganguly as their brand ambassador.
INX Media founder and CEO Indrani Mukerjea says, "Sourav
is one of the most loved stars from India's collective passion,
cricket. We are proud that Sourav, too, has been keen to be
associated with the INX Network." INX News will be launching
an English news channel NewsX in early 2008.
In
a recent interview, INX Media group director, brand and communications,
Anthony Pettifer told indiantelevision.com that their marketing
campaigns were chiefly aimed at "creating a buzz and
a permanent platform as well as entertaining the target audience".
"Since we started from ground zero, we needed a logo
and a motto to carve a niche in the mass market of Hindi GEC.
Our original logo '9X,' with the 'X' in eye-catching orange,
has proved to be hugely successful, while our motto '9 times
more entertainment' is in complete accord with the logo. To
dramatize our positioning, we made sure that our marketing
initiatives incorporated two elements of Indian life - cricket
and Bollywood. We strategically planned our channel's launch
with the release of Om Shanti Om and made use of cinema screens
as a vehicle for communication. To be a leader from day one,
we also organized innovative ground activities in retail malls
across Mumbai and Delhi," he added.
There
was of course Sony Entertainment Television (SET India), which
had its spell of cricket action with its telecast of ICC Cricket
World Cup in March. That India's early exit skewered Sony's
plans was of course a beyond everyone's control.
Commenting
on his channel's marketing strategies, SET India executive
vice-president, sales and revenue management Rohit Gupta says,
"Our programming has been tailored to cater to a young
target audience belonging to the 15-35 age group. This year,
we have been successful in offering a unique content. Amber
Dhara, for example, is a first-of-its-kind serial that
tells the story of two conjoined sisters; no other TV channels
have ever dared to deal with this theme. We are also committed
to offering viewers a package of Hindi blockbusters on weekends."
To revive SAB TV's flagging fortunes, the channel has introduced
10 new shows in the last two months. Moreover, the channel
has organized a number of ground events to promote its hugely
successful Indian Idol 2007. Asked about the channel's
innovations in the field of marketing, pat replied Gupta,
"We pioneered the concept of client servicing in the
TV industry.
Zee
TV is confident that newer marketing initiatives will take
the channel even higher. Indeed, with ingenious marketing
strategies, Zee's newest scion Zee Next organised a number
of innovative on-ground activities. "Our outdoor activities
have been a great success. We plan to build on our strengths
in accordance with the viewers' response," says Zee Next
marketing head Tarun Mehra.
However,
media experts opine that newcomers like NDTV Imagine and INX
Media are serious contenders as well, and needless to say,
with the launch of Zee Next, Zee TV is faced with an unavoidable
competition with itself.
The
road ahead may be exciting and promising for those who dare
to compete in the Hindi GEC space, but it sure is going to
get tougher and rougher than ever before. Marketing will be
as much about innovating on the run as about using time tested
strategies.
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