Technology

Yatra launches cutting edge technology

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/tv-images/2016/07/05/yatradotcom.jpg?itok=CimNu6G4

MUMBAI: Yatra.com strengthened their travel booking offering by launching a series of exciting new features. These innovative technological solutions cater to different touch points in their business and further ease the booking process. The features launched - a Facebook chat bot to enable booking tickets, a self serve platform to address customer queries, and a market place chat platform to enable travellers to chat in real time with the sellers – are leading edge technology features that are a first for the Indian travel Industry.

Yatra.com president Sharat Dhall says, “It has been our constant endeavour to stay in touch with the pulse of the traveller and up-grade our products accordingly. Today we are excited to unveil the chat bot for Facebook Messenger, a first in the Industry and a convenient way for travelers to quickly see travel options and make bookings. Facebook has a wide user base, and this chat option will enable travellers to experience Yatra in a seamless fashion without moving out of Facebook. Also the self serve and market place chat tools help ease the booking process and improve the overall customer experience.”

Today’s traveller, thanks to the internet, is very well informed and believes in thorough research before deciding on their travel. Facebook is the largest social network and a number of travellers also take advice from friends before making travel plans. In addition, Yatra has a vast reach of almost 1.5 lakh Facebook followers who are looking to make bookings and enquiring about best deals. To leverage this audience, Yatra has launched an intelligent chat bot which helps customers search and book flights directly from their FB messenger. Itis an intuitive platform which helps consumer search in natural language and can handle even complicated queries. Chat bots let users perform tasks within messenger apps that would otherwise be done in a separate app. The company can use these bots to target users on platforms they frequent rather than making them download the company’s app to book.

Yatra had earlier launched a holidays marketplace, as it enabled a wide range of packages and the best prices as buyers and sellers could directly interact and complete the transaction with no intermediaries. The marketplace chat platform that has just been launched serves as a direct connect between the customer and the re-seller. It has been built with the ability to have text based chats or direct voice calls. Customers can also share attachments via the chat. Discreetness is given due importance with customer privacy being completed maintained.

Yatra has also introduced a self serve platform that can answer customer queries as it works like an automated FAQ machine, where responses to generic queries are pre-fed. In addition, based on the kind of queries posted by customers, the base of responses can be enhanced making the tool all the more powerful and efficacious.

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/23/Bruce%20Chatterley_1.jpg?itok=cyBeUOOm
Senet-SenRa tieup to help CSPs & MSOs for India IoT opportunities

MUMBAI: Senet, the first and fastest growing provider of secure, public, low-power wide-area networks (LPWANs) and Managed Network Services for Internet of Things (IoT) applications supporting the LoRaWAN™ protocol, has announced that it has partnered with SenRa Tech Pvt. Ltd., a Low-Power Wide-...

Technology Software Applications
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/22/Virtual%20Reality.jpg?itok=0WLy4HcD
Virtual screens to start replacing TVs & theaters in a year, consumers expect: Ericsson

MUMBAI: Ericsson ConsumerLab has reported that seven out of 10 consumers believe that virtual reality (VR) and augmented reality (AR) will become mainstream in media, education, work, social interaction, tourism and retail. Consumers expect virtual screens to start replacing televisions and...

Technology Software Applications
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/16/Untitled-1.jpg?itok=jLZTMoKT
TV & mobile electronics: Domestic prod leaves $ 300bn gap for import

NEW DELHI: The demand of electronic products in India is expected to expand at a compound annual growth rate (CAGR) of 41 per cent during 2017-2020 to reach $ 400 billion by 2020, but the government has to help domestic production.

Technology Software Applications
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/15/Anurag%20Dixit.jpg?itok=nEZIRFpy
Principals discuss 'emotional wellbeing' through Teno App

MUMBAI: Teno App, India’s leading free-to-use mobile app for schools, is organizing a panel discussion where reputed educationists will deliberate on the role of educators in promoting emotional wellbeing amongst school students. This panel discussion will also be the first initiative as part of...

Technology Software Applications
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/13/Suneet%20Singh%20Tuli-800x800.jpg?itok=AzASKx-S
India uses low-cost Net-enabled devices, Datawind leads: CMR

NEW DELHI: Low rate providers of Internet and tablets DataWind Inc. has claimed the top slot with 34.2 per cent market share in 1Q’ CY 2017, followed by IBall and Samsung at 16.3 per cent and 14.7 per cent, respectively.

Technology Hardware Components
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/12/stb.jpg?itok=iK2P5qOy
GST on set-top boxes & optic fibre down to 18%

The Goods and Services Tax (GST) for set top boxes has been reduced to 18% from the previously announced 28%.

Technology Hardware Set-top Boxes
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/12/Esri%20India.jpg?itok=80wUDzHT
Yoga-Day App by Esri India

MUMBAI: Ahead of the International Yoga Day, Esri India, country's leading Geographic Information System (GIS) Software & Solutions provider, has announced the availability of an app to help yoga enthusiasts locate a Yoga Centre and join the International Yoga Day celebrations on 21 June. This...

Technology Software Applications
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/10/Pranab_Mukherjee-selfie-daughter.jpg?itok=W6ck33B4
Govt launches 'selfie with daughter' mobile app

NEW DELHI: A new mobile app to shoot ‘Selfie with Daughter’, carrying forward a message given by the prime minister Narendra Modi in one of his ‘Mann ki Baat’ broadcasts on All India Radio, was launched in the capital by the president Pranab Mukherjee.

Technology Software Applications
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/06/09/tcs.jpg?itok=USNopNbu
TCS launches BaNCS app development kit

Digital tech is empowering businesses to get things done interactively and instantaneously. It is increasingly becoming critical for financial institutions to have architectures that will enable continuous availability of data, systems, applications and business processes.

Technology Software Applications

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories