MUMBAI: ConceptWave Software Inc. announced that it has collaborated with Teleca to provide an Order Management solution for IPTV service providers.

ConceptWave has developed an out-of-the-box application that is geared to the demands of IPTV. The ConceptWave Order Care suite has been augmented with IPTV-specific templates that address order entry, process flows and data models.

Teleca now partnered with ConceptWave, provides the guidance, methodologies and solutions to meeting the challenges a service provider is faced with in handling and fulfilling IPTV orders.

"Service Providers need to revisit their legacy systems to be successful with IPTV services," said Teleca's Integration and Business Process Management Solutions unit sales director Magnus Andersson. "The ConceptWave solution is well suited to enabling an interactive and flexible service for IPTV providers."

ConceptWave Order Care is a fully integrated and highly configurable order management application that addresses product catalog management, order decomposition, fallout management, and partner/supplier integration. Modules can be purchased separately or as a total product suite, informs a release.

"Converged services such as IPTV promise to be more transactional and will place additional demands on the order handling function," said ConceptWave VP marketing and business development Chun-Ling Woon. "The ConceptWave solution has excelled in such demanding application areas."

Teleca will provide a live demonstration of how ConceptWave's Order Care application can help IPTV providers achieve cost-effective fulfillment operations and swiftly launch new services, at the forthcoming TeleManagement World conference in Nice, France.