| IT major HCL Technologies and Business Process Outsourcing,
today announced that it has been ranked as a market leader in META
Groups METAspectrumSM report for Offshore Outsourcing. META
Group is a leading provider of information technology (IT) research,
advisory services and strategic consulting.
The new METAspectrum evaluation provides an objective assessment
of companies providing Offshore Outsourcing.
HCL Technologies has been positioned in the leader segment of the
METAspectrum analysis and recognized for its strength in vision
and strategy (messaging and positioning, global resources, portfolio
optimization, vertical messages), technology partnerships, positive
brand value, business drivers (value-management, value added services),
industry focus and vertical depth, breadth and depth of services
(development/ maintenance, package applications, business consulting,
monitoring/management, call center and BPO operations), portfolio
assessment, execution (process maturity, quality methodology, customer
focus and customer referencability), agility (responsiveness and
customization), training and turnover of personnel and perceived
stability of financials, informed an official release.
Commenting on the same HCL Technologies president and COO S Raman
said, "It is our endeavor to improve our services and processes
through constant innovation targeted at enhancing the resulting
value, to our customers. I am extremely pleased that META Group
in its independent ratings has affirmed our leadership position
on many of the key parameters it views as key to customer success."
"We developed METAspectrum to enable IT professionals to quickly
evaluate vendors based on their ability to deliver on the presence
and performance criteria that matter most in a given market,"
said, META Group vice president and service director Dean Davison.
"Success in offshore outsourcing is increasingly determined
by business practices. Through 2005/06, market leaders will further
extend global offerings/capabilities, package services into productised
components and converge with mainstream outsourcing markets."
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