| With out-of-home viewership increasing in Indian cities,
television sets in ultra-modern "enhanced" cabs definitely
seems to be an idea whose time has come.
With several Indian state governments mulling over the idea of
phasing out the old taxies and ushering in a new modern fleet, the
option seems feasible. With the new auto emissions laws, there is
a definite move towards adopting something new.
A New York Times report states that 223 million riders spent $918
million in 12,187 yellow cabs in New York in 2001. The average trip
covered 2.64 miles and lasted nearly 15 minutes. All that time,
half a billion eyeballs were left with nothing to do except look
out the window.
The New York Times has reported that the Taxi and Limousine Commission
agreed to run a pilot program allowing seven companies in New York
to offer some form of television in the back seats of yellow cabs.
The first "enhanced" cabs have just started hitting the
road, with 178 now on the street.
Of the seven systems being currently tried in New York, six are
intended to make money from advertising, the report stated. Two
of the models use interactive technology that will allow riders
to do things like find movie times and restaurant information. The
five others look more like regular television. New York is not the
first city with televisions in cabs. About five years ago, the Taxi
Cab Authority in Las Vegas approved monitors, and now half the city's
cabs have them. But the Vegas cabs simply show endless ads; no fun
facts on neighbourhoods or bar reviews.
In India, the Comfort Group of companies, a joint venture with
Singapore's industry leader in taxi operations and land transport
conglomerate, is making its entry into Indian cities. The company
has been talking to some state governments in Andhra Pradesh, Karnataka,
West Bengal, Delhi and Maharashtra. In fact, the company has already
obtained the mandate to start services in Hyderabad in 2003.
The Comfort taxi services will provide value-added services and
will be inter-connected to a call centre type of an arrangement.
The call-centre will direct the nearest Comfort cab-driver to the
customer. The Comfort network will provide services such as cashless
credit card payments, communications with airlines about flight
information, wireless technology amongst others.
Television sets could be a way of getting important public service
announcements to people. The New York report states that several
companies have compe up with options and alternative models.
Interactive Taxi, a product of Global Vision Interactive, uses
a 12-inch screen that uses new wireless technology. The passenger
can operate it by touching the screen.
The other company hoping to win the interactive hearts and eyes
of New Yorkers is Omni Media Network, with what they call eTaxi.
Dr Richard Thaler, a founder and president of Omni Media Network,
said that unlike all the other systems, his product has no advertising.
Behind the driver's head, a control panel holds a telephone for
the passenger, like the ones on some airplanes, and a 15-inch touch
screen with interactive features like airline information. The system,
which is not yet in any operating cabs, would perform many of the
same functions as Global Vision.
But Dr. Thaler's company would allow riders to pay for the ride
and the phone by credit card, and it hopes to derive most of its
revenue from the transaction fees. The Broadway TV system, owned
by Clear Channel Communications, is the only system to be mounted
on the ceiling.
The interactive models use screens so big that at night the back
seat of a cab will resemble. The interactive systems are not silenced
by tunnels. With the latest generation of wireless technology, there
are very few dead spots. And because the system's information is
downloaded and stored before being played, the viewer sees no disruption.
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