Acterna, the world's leading provider of cable network test and management solutions recently released latest Version 1.2 firmware for the Acterna DSAM-2500 Digital Service Activation Meter.

This firmware release incorporates optional WorkForce Automation (WFA) functionality into the DSAM-2500 and debuts the new Acterna TechSync family of workforce automation solutions.

The award-winning DSAM-2500 is a lightweight, durable, handheld meter that provides extensive analog and digital signal analysis capabilities. By adding the optional WFA browser, it is transformed into a multifunctional device that not only tests advanced services but also serves as a mobile communications unit, states a release.

The WFA browser option allows network operators to integrate unlimited applications in an interactive environment for technicians. Operators may control the sites that are accessed in order to determine which information is available on each technician's meter. A local browser is also included in the option enabling technicians to view information offline for in-depth analysis.

"The DSAM v 1.2 enables cable operators to make great strides toward achieving two key business initiatives - reducing costs and increasing subscriber satisfaction," Acterna's Cable Network v-p marketing is quoted as saying in the release.

The recently released TechSync tool called Acterna FDM-100 Field Data Management software supports the DSAM-2500. FDM-100 v 1.0 allows the technician to view test files in an elegant graphical user interface and archive files according to DSAM work folder structure. Additionally, users can deploy test results to work folders as well as deploying selected work folders to specific instruments.

Acterna is the world's largest provider of test and management solutions for optical transport, access and cable networks, and the second largest communications test company overall. Focused entirely on providing equipment, software, systems and services, it helps customers develop, install, manufacture and maintain their optical transport, access, cable, data/IP and wireless networks. The company serves customers globally with a strong local presence across the Americas, Europe, Middle East, Africa and Asia Pacific.