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Does
it matter? Two months before the July 14th deadline,
the Govt. is standing firm on the implementation of
CAS in the top four Indian cities. The top three cable
channels (Star, Sony and ZEE), despite reservations,
are also firm about going pay from that date. Media
planners are waiting to see what will happen and are
already evaluating the free to air channels. Everybody
in the industry is prepared for a window of uncertainty.
Meanwhile,
viewers, the currency lubricating the TV economy,
are discontent, driven by ignorance and fear. They
are also hoping that the government will, as usual,
announce a roll-back of some sorts, either on the
prices or on the July 14th deadline. After all, VAT
was rolled back, so were the telecom tariffs. This
expectation has been partly proven right by the reduction
in set-top box duty rates from 25% to 5%.
The
industry and the government have failed in convincing
viewers that this is a better system, a system worth
investing in, and more importantly, inevitable. There
has been no transparency in the process. It is ironical
that for a medium like TV, one that can overthrow
incumbent Governments, there is very little information
on it about CAS and its implications for the average
viewer.
Here
is how my neighbor sees it - today, for Rs. 200 a
month, she gets 80 channels. Post CAS, after paying
Rs. 4000 for a set-top box that is of little use if
she shifts her residence, she still pays Rs.200 for
far fewer channels. Duh! And this is good for her?
Meanwhile, everyday there are newspaper stories about
the local cable guy intimidating consumers.
Make
no mistake. CAS is good. For years, the household
TV set was the dumbest piece of electronic equipment
in the household. A set-top box can expand the ability
of a TV to receive more channels than what it is currently
capable of. It will do for it what a modem did to
the PC, help catch up with the rest of the World,
and provide a gateway for targeted content, advertising,
and interactive services. In the past 10 years, viewers
have gone from paying nothing for 2 DD channels to
paying Rs. 200 for 80 channels catering to every need
(well, almost!!). It has been a gradual transition,
like CAS will eventually be.
But
does CAS implementation today have to be this massive?
In a manner where nobody is clear as to how it will
roll-out? What happens to the viewer who has invested
in a set-top box when three months down the line,
one major channel decides that it does not have the
stomach for the steep reduction in subscriber numbers,
and goes free to air? Though the larger cable operators
are putting in place schemes to reduce the financial
burden of set-top boxes, the deposit required is still
significant for a vast majority of viewers. What about
guidelines and tariff regulations for enterprise consumers
like hotels and hospitals, whose investment into this
system will run into lakhs? Also, there is no inter-operability
in set-top boxes among cable operators, (though ironically,
there is one for DTH providers) which means that operators
could not gain economies of scale when placing orders.
And
the recent ruling by the Finance ministry to reduce
duties, quite in contrast to its earlier statements,
has put into disarray the plans of domestic set-top
box manufacturers whose products will now face formidable
pricing pressure from the imported boxes. Though the
Govt. claims that this reduction will hold good only
till the end of July, it is unlikely that the levies
will be hiked back to 50%. In addition, this topic
has become a political football at a time when all
parties should be working to ensure that India's television
market catches up with global markets.
What's
common to the telecom and the cable tangles? A regulatory
regime that is short-sighted, inconsistent, and fails
to take into account market realities. The Federal
Communications Commission (FCC) in the United States
is guided by very simple doctrines-consumer interests,
prevention of monopolies, lower prices, and choice.
What such spirit guides our government? Protecting
our culture just does not cut it when FTV is free
to air, readily accessible to millions of young minds,
and Zee English can show the foul mouthed mob hit
Sopranos at 8.30 PM on Sunday nights.
It
is much easier to uproot a sapling than to uproot
a tree. And in India, the current cable system is
a tree that has grown because the Govt. did not do
anything about the industry when it was young and
budding. Indian viewers simply don't have a choice
of pay-TV providers. We are stuck with cable, which
is accountable to no-one, and has lousy transmission
quality.
Those
who can afford it should be able to have an alternative-DTH.
The Govt. should encourage the rise of DTH to provide
competition to cable TV. As the American experience
shows, only competition from satellite can prod cable
operators to do better, and lead to rapid evolution
of enhanced TV services. As for me, I am going to
subscribe to the cheapest possible set-top box at
the lowest possible price, and then wait for DTH!
Bharadwaj
Ramesh, Industry Analyst, Satellite Communications,
Frost & Sullivan.
(The views expressed here are those of the author.
www.indiantelevision.com need not necessarily subscribe
to them).
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