Television

A Question of Balance

The public have an insatiable curiosity to know everything. Except what is worth knowing. Journalism, conscious of this, and having tradesman-like habits, supplies their demands.

- Oscar Wilde (1854 - 1900)

The great playwright passed away over a hundred years back, but the essence of the statement is being much debated in India. With reason.

Over the last few months, a section of the news channels have been showcasing content that one would’ve never quite expected to see on an offering that’s supposed to air news and current affairs.

Purists are aghast, but many in the business see nothing wrong.

With peculiar Indian curiosity to know about the minutest detail of the lives of the others, the appetite and consumption of news is on its growling pounce. News channels – at least a section of them - satiate the curiosity which derives voyeuristic pleasure from gossip and rumours.

Because it is this cacophony of subjects of coverage that offers something for everyone, that is driving up not just the ratings, but also revenues for Hindi news channels. And while there are those who wonder when the Hindi news engine will start to lose its steam, most are in agreement that it is not going to be any time soon.

The statistics though are telling. The advertising revenue of the new segment in the fiscal year 2006-07 is Rs 9.8 billion. In FY 08 it has touched Rs 12 billion and expected to grow to Rs 14.5 billion by the fiscal end.

According to industry research body Tam, in the January-June 2008 period, 54.2 per cent of the content on Hindi news channels was not news. And among English channels, the number is 38.4. This evidently seemed to help the ad volume. As per Tam Adex, ad volume growth in Hindi and English news channels which stood at 47,449 seconds in 2006 jumped to 62,173 in 2007. In the six-months period from January to June, it has already clocked 36,398 seconds.

The share of ad volumes of news channels in the overall TV advertising pie has been growing steadily. It went up 16 per cent in 2007 from 15 per cent in 2006. Says MCCS CEO Ashok Ventaramani, “The advertising revenue of the market has been growing with a CAGR of 18 per cent since the last five years.”

There is no doubt that advertising is the fuel that drives the satellite boom and India’s burgeoning news channels trade.

The consumption of news too has increased. From 6.9 per cent in 2006, the Hindi news genre has surged to 7.4 per cent to end-2007 (Tam, c&s, HSM, 15+). In the first half of 2008, it is well-placed at 7 per cent as compared to 32 per cent covered by the Hindi entertainment channels (GECs).

Rank Top Advertisers in 2007
1 Hindustan Unilever Ltd
2 Bharti Airtel Ltd
3 Tata Teleservices
4 Paras Pharmaceuticals Ltd
5 Tata Motors Ltd
6 Homeshop18
7 Reliance Communications Ltd
8 Bharat Sanchar Nigam Ltd
9 Coca Cola India Ltd
10 Emami Limited
Source:Tam

With the genre of the TV news consumption getting expanded, the advertising trend has also changed in a short span of two years. In 2006, the top advertisers rooster which was ruled by categories like car/jeep, corporate (brand image), social advertisements, suiting, hosiery and pan masala or gutkha no longer feature in it . The top categories in 2007 and 2008 have been replaced by categories like cellular services, internet and SMS services.

 

In 2008, direct-to-home (DTH) service and real estate are the unique categories that feature in the top advertisers. Advertisers like Biswanath Hosiery which topped the list in 2006 have been replaced by cellular services like Reliance Communication, Vodafane Essar in 2007 and 2008. In the first half of 2008, the top five advertisers slots are filled up by cellular services.

Rank Top Advertisers in 2008 (H1)
1 Reliance Communications Ltd
2 Vodafone Essar Ltd
3 Hindustan Unilever Ltd
4 Bharti Airtel Ltd
5 Bharat Sanchar Nigam Ltd
6 Reckitt Benckiser (India) Ltd
7 British Broadcasting Corporation
8 Life Insurance Corporation of India
9 Tata Teleservices
10 Idea Cellular Ltd
Source:Tam

The entry of a new set of viewers is attributed as the reason for newer categories of advertisers mostly targeting mostly to Sec A and Sec B. They have higher purchasing power, making them more attractive clients for advertisers. As per Tam, 51 per cent of news channels viewers are from 35+ years, 28 per cent comes from 15-24 years and the rest 22 per cent are from 25-34 years.

What’s on the menu?

To a large extent, revenue flows determine how content is produced, packaged and put on airwaves by news channels. This leads to a permanent tension between the journalistic and commercial imperatives of media entities and affects the very nature of news programming.

According to Tam, from January to June in 2008, Hindi news channel have covered 45.8 per cent of news bulletin followed by reviews and reports (15.8 per cent), religious and devotional stories (9.9 per cent), cricket match (9.2), action and thriller (4.9 per cent), comedies (4.1 per cent), film based magazines (2.6 per cent).

English news channels have covered 61.6 per cent news and bulletins, reviews and reports (8 per cent), film based magazines (7 per cent), cricket matches (6.8 per cent) and comedies (1 per cent).

In various Hindi news channels, cricket has been featured differently in Ye Cricket Kuch Kehta Hain (Aaj Tak), Nach Le Cricket (Aaj Tak), Disco Cricket (Star News) while Khali has seen a variety of presentations like Khali Ki Khalbali, Khali Karega Khatma and Khali Sae Bali. Gods blessed the news channels in shows like Zinda Hain Rawan, Sabko Mil Gaye Ram and Kaise Dekhe Ram.

Star News claims that in the week ending 1 March, 41 per cent of the content in its channel was news bulletin while the rest was religious, crime and cricket-centric stories. Religious stories were 8 per cent while sports reviews, comedies, business shows, crime and thrillers were 7 per cent each. Cricket-based shows grabbed 10 per cent while film shows managed 1 per cent of the entire content pie.

Times Now editor-in-chief Arnab Goswami scoffs at the suggestion that viewers go away if channel don’t go strong on soft stories. He cites the example of the Khali episode. “Times Now did not devout a single second to Khali, yet we did not lose out on viewers and market share.”

News channels are realising this fast enough. Recently, Zee Group chairman Subhash Chandra announced that his channel is bringing news back in its original form . With the new positioning of ‘Zara Socheye’, Zee News promises to shun stories on godmen and superstitions.

Says Zee News CEO Barun Das, “It is high time someone realise that a news channel is meant for only news. He stresses on the fact that after the repackaging of Zee News, he has managed to make it “non-entertaining” yet “non-boring”.

How channels stack up?

In the Hindi news genre, from January to June 2008 six month period, long-time leader Aaj Tak still rules the roost with an average relative market share of 18.98 (Tam, c&s, HSM, 15 +) per cent, followed by Star News with 17.94 per cent. In the third spot is India TV in terms of average relative market share (14.43 per cent).

However, a closer look on month-on-month index puts India TV on the forefront in the month of May and in June shares the top spot with Aaj Tak (19 per cent each). Aaj Tak has been almost consistent with 19 per cent market share in the six month period. Its sister concern channel Tez has averaged 5.55 per cent.

India TV opened the year with 14 per cent to gradually move upto 19 per cent. Star News which was so far on the channel is meant for only news. He stresses on the fact that after the repackaging of Zee News, he has managed to make i t “non-entertaining” yet “non-boring”.

The six-month average of IBN7 is 8.92 per cent while NDTV India has an average of 8.11 per cent. Samay has 4.91 per cent from January to June. Newly launched channel News24 has an average of 4.42 per cent, Live India average 3.24 per cent while public broadcaster Doordarshan managed to pull 3.14 per cent.

The English news segment still continues with a three-way tussle. Six-month average places CNN-IBN with 29.09 per cent (Tam, c&s, All India, 15+) , NDTV 24X7 with 28.91 per cent while Times Now is at 28.58 per cent. Headlines Today stands at 13.34 per cent.

Blame it on distribution?

Advertising is central to privately owned news businesses across the world and in India Indian TV channels derive roughly 70 per cent of their revenues from advertising and about 30 per cent from subscriptions.

Venkataramani says, “Depending upon the band preferences of the channel, the distribution cost of a national channel can range anything between Rs 200-800 million.”

A large proportion of subscription revenue is consumed by cable operators and since broadcasters do not control their own distribution they can not pinpoint the exact number of viewers. Ratings therefore become vital as the currency of success.

A senior executive at a news channel who request anonymity vehemently opposes the Tam rating system. He argues that content is mainly driven by the Tam ratings. Explaining further, he says that most of the time, the editorial is forced to do stories which categorically caters to the places or states where Tam peoplemeters are placed.

The ratings, however do not represent all the states with a limited number of peoplementer which are absent in states like Bihar, North East and Jammu and Kashmir. This factor alone has tremendous impact on the content, programme packaging and imperative of selling airtime advertisers.

A man hit by a bull in the streets of Delhi will get more coverage and footage than five men killed in Darjeeling or Assam. The reason is only that peoplemeters are located in Delhi and not in the hill zones.

For a Delhiwallah, the neighbourhood report naturally gets more hits in the peoplemeter. "The content is thus decided by the geographical placement of the peoplemeter to get spikes in the ratings.

Hence, some parts of India (where the peoplemeter is absent) and some stories are left untouched or given very little importance," says the executive.

Over and above this constraint, with most news channels being free-to-air and hence not making any monies from subscriptions, their dependence on advertising and hence ratings is total.

A frequent complaint of news broadcasters is the heavy distribution cost.Broadcasters say more than half of the outlay goes in paying for reach, which cuts other costs like human resources. That is why a reporter cannot be placed in the interiors as it has its own costs. A virtual studio ultimately becomes the easy answer.

Says IBN7 managing editor Ashutosh, "Distribution costs have gone up tremendously because of the clutter of channels. This is in fact affects quality as a lot of money from a fixed budget goes into distribution, and channels compromise on quality. If only we could be patient, a lot of difference could come in."

“The single biggest problem in the industry today is distribution. It is getting more and more competitive, as more and more channels come into business. The cost is enormous and growing wildly, and it is hurting every broadcaster from the biggest to the smallest, free-to-air (FTA) or pay.

“In this battle, multi-system operator (MSO) and local cable operator (LCO) point fingers at each other, but either way it is costing the broadcaster. And money that could and should have been spent on content is getting spent on distribution instead, and it weakens the industry,” said a the broadcasting executive.

India is the only country in the world with more than 80 24-hour TV channels broadcasting programmes on news and current affairs, barely a quarter-century after the world‘s first 24-hour TV news channel (CNN or Cable News Network) came up in 1980.

The challenge for the news broadcasters in 2008 would be to turn the tables - lower the carriage fees and churn out revenue from subscription. Till the dependence on advertising revenue hangs on, there will be more breaking stories, exclusive stories, Amitabh Bachchan going to Shirdi, Siddhivinayak Temple et al, Salman Khan’s doings and live do or die, battle between godmen and rationalists.

The story first appeared in Indiantelevision.com‘s The NT Magazine. The PDF of the magazine can be accessed at http://www.ntawards.tv/y2k8/nt_mag.pdf.

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