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When
in late 2003, a few months ahead of the general elections
(in early 2004), the then Bharatiya Janata Party-led
coalition government in Delhi issued a notification
bringing broadcast and cable services under the Telecom
Regulatory Authority of India (Trai), media wrote
the epitaphs of the information and broadcasting ministry.
The
reasoning given then, which in hindsight looks full
of holes, was that with broadcasting coming under
Trai's jurisdiction, the ministry would be left with
just the 'I' and it was only a matter of time before
the final nail in the ministry's coffin would be driven.
The final verdict then: I&B ministry RIP.
The
truth has been far from that perceived reality.
Though
Trai has tried valiantly to grapple with the complex
broadcast-related issues, the industry is more or
less experiencing the same (growth?) pangs as was
the case earlier. And, with new technologies like
DTH, broadband and streaming over mobile phones making
their appearance, the regulator has found little support
from the industry and the government alike on these
matters.
What
makes things delicate at the moment are reports that
a broadcast and cable industry stakeholder has moved
the courts questioning the very validity of Trai to
hold forth on industry matters. Especially those (like
setting a price cap on some services and neutralizing
the commercial impact of exclusive content) that govern
business activities.
For
example, existing and wannabe DTH operators for different
reasons have been criticizing the regulator on the
'must provide' rule, which envisages making available
all content to all delivery platforms on a non-discriminatory
basis.
The
country's first private sector DTH operator Dish TV
has been crying foul ---- and even moved disputes
tribunal TDSAT (Telecom Dispute and Settlement Appellate
Tribunal) successfully --- over the likes of the Sony-Discovery
One Alliance and Star bouquet not agreeing to come
on board (on commercial terms, of course). The leading
pay TV broadcasters, on the other hand, have been
shying away from Dish TV on the ground that such a
Trai-mandated move will curb their business models
even as the issue of piracy of signals would not get
addressed.
Trai's
repeated contention that at this point of time it
is more bothered about making available all types
of content to consumers, thereby giving a go by to
exclusivity, has failed to cut much ice.
It
is debatable whether the regulator should start tinkering
with a business model --- exclusive content is definitely
going to drive some viewership --- in a segment that
has just started off in India, but there's no denying
the fact that a consensus on the issue will elude
all stakeholders at the moment.
If
we try to be Devil's advocate and petition on behalf
of Trai, then we might say that all that the regulator
is trying to ensure is that in the name of exclusivity
broadcasters do not go in for predatory pricing and
bundling which might not be in the best interest of
consumers. More so when more players are expected
to join the DTH party, which, according to Trai, might
just turn out to be beneficial for consumers as aggressive
marketing ploys are resorted to by players.
The
thinking is on the lines of what happened in the telecom
sector. More players, more competition, more benefits
for consumers.
However, from the broadcaster side of the fence, the
picture doesn't look quite the same. For them, a ban
on exclusivity is like saying a general restaurant
serving all types of food is always beneficial for
consumers. But what about those who want to treat
themselves to speciality menu? They go to speciality
restaurants. The same way, those people who want to
watch a certain type of programming and are willing
to pay for it --- maybe a bit more --- should be allowed
to do so.
Then
of course there is the long festering issue of cable
TV pricing. Trai has been under fire from pay broadcasters
for regulating cable TV pricing, which is linked to
annual rate of inflation. One such trenchant broadcaster
opined, "With Trai being totally ineffective
in addressing the issue of under declaration by cable
ops, regulating cable TV pricing for over two years
now is amounting to interference in business."
Though
the intentions seemingly are honest, the regulator
has been unable to bring about the promised transparency
in the whole system. For instance, its continued plea
to broadcasters and cable operators to give it the
pricing of individual channels for public knowledge
has not only fallen on deaf ears, but has been defied
openly. Add to that the reluctance of stakeholders
of the industry to make public commercial deals struck
amongst themselves.
A
Trai regulation says that all deals between a cable
op and a consumer, a broadcaster and a MSO, for example,
should be made public so that the public at large
would know of the economics involved. But here too,
it's a no go.
A
la carte pricing is something that the Indian broadcast
industry is shying away from, preferring to give out
bundled and packaged prices. However, the industry
might note a recent observation of America's FCC,
which is seen by all as a yardstick for regulation.
Coming
down heavily on selling bundling of TV channels, FCC
earlier in the month noted that consumers could be
"better off under an "a la carte" model
of pricing as it increases their choices in purchasing
programming.
Pointing
out discrepancies in a 2004 report by Booz Allen Hamilton,
which gave the thumbs up to packaging, FCC said the
2004 report relied upon "unrealistic assumptions"
and "presented biased" analyses in concluding
that a la carte "would not produce the desired
result of lower MVPD (multi-video programming distributors)
rates for most pay-television households."
If
Trai thinks that it stands vindicated on many issues,
a total lack of support from the government has tied
its hands. A Trai report on phased implementation
of CAS or addressability in Indian cable homes is
not only gathering dust in the I&B ministry, but
has been successfully blunted by politicians playing
vote bank politics.
Should
broadcast and cable services be taken out of Trai's
jurisdiction? And, is a content regulator more important?
The
answers to these are tricky. Taking broadcasting and
cable services away from Trai would not solve the
problem as content regulation is not the only issue
facing the industry.
With
the $ 3.6 billion broadcast industry of India (including
DTH, cable, IPTV, etc), estimated by Media Partners
Asia to grow to $ 7.2 billion by 2010, the economies
of scale and the investments involved would need not
just a content regulator, but one with omnibus powers.
A regulator that will firmly step in to take care
of consumers' financial interests too, even while
creating an environment for the industry players to
carry on fair business practices.
But
for that to happen, the Indian government has got
to show some spine and have a long-term vision. Blaming
Trai for the entire sector's ills is not going to
benefit anybody.
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