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Airtel crosses two million customer landmark in Delhi

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Airtel has crossed the two million customer mark in Delhi. With this, Airtel becomes the first mobile operator to complete this milestone in the Capital. The journey to the two million landmark has been stupendous having achieved the second million customers in two years eight months. On this momentous occasion, Airtel felicitated Mr. Vajinder, a dairy owner from Narela village, as its two millionth customer.

Airtel’s commitment to Delhi is amply evident over the years as it has expanded its robust state-of-the art network and world class customer service to connect all of Delhi and the NCR region. In FY 05-06, Airtel invested over Rs 3000 million in Delhi. For the year ahead, Airtel will continue to focus and build on its network and customer service. Airtel currently has over 1600 cell sites in Delhi and the NCR region and plans to increase its number of cell sites by approximately 50%. It also plans to increase its number of Airtel relationship centers by 50% from the present 70. Airtel also has close to 25000 retail outlets.

K Srinivas, CEO, Airtel, Mobiles services, Delhi circle said, “We are delighted with the overwhelming response from our valued customers as we cross this significant milestone. Their confidence in us has helped reiterate our leadership position in Delhi. This achievement, will inspire us to keep up the momentum that will see us scale new heights. Going forward, we will continue with our strategy of broad basing our consumer market. We will deploy a more segmented approach to the market and increase our penetration and preference amongst youth, low end customers and SMEs. Investing in the expansion of our state-of-the art network and infrastructure facilities will be key focus so as to provide unmatched quality of service and coverage to our customers across Delhi. I would like to thank Delhi for helping us achieve the two million mark.”

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