Regulators

TRAI blames MSOs and LCOs for delay in DAS implementation

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/regulators-images/2014/08/28/trai_0.jpg?itok=XSrZIZ4c

MUMBAI: The Telecom Regulatory Authority of India (TRAI) has come up with certain amendments to the Standards of Quality of Service (digital addressable cable TV systems) (amendment) regulation 2012 (12 of 2012). The regulation has laid down norms for billing of subscribers in digital addressable system (DAS) areas.

It says that even after coming up with the QoS regulation, it kept receiving several complaints from subscribers about not getting proper bill and receipt. Subsequently, the regulator issued a direction in December 2013 directing MSOs to offer prepaid and postpaid payment options, generate bills and issue receipts.

It also made a team consisting of representatives from TRAI and the Broadcast Engineers Consultant India Limited (BECIL) to inspect the head-end and subscriber management system (SMS) of MSOs in Delhi. During the inspection it noticed non-compliance by cable operators. Some cable ops are not offering prepaid option of payment while those who did offer, didn’t give an option of electronic payment.

It again issued a direction on 27 May 2014 to ensure bill delivery either by hand, post or e-mail, within 45 days of the direction to provide online payment option in its SMS, electronic acknowledgement to subscribers on payment. MSOs and LCOs are still delaying implementation of the same.

Since no details are being inserted in the SMS, it is hampering the transparency of financial transactions between MSOs and LCOs thereby affecting smooth implementation of DAS.

TRAI states that ‘in the absence of proper billing and accounting of receipts, there is a distinct possibility of loss of revenue accruable to government’.

Due to all these reasons, the regulator feels that financial disincentives should be levied on non-compliant MSOs and LCOS, similar to how it happens in the telecom field where this action has yielded result.

For non-compliance of issuing bills, a disincentive of not exceeding Rs 20 per subscriber will be levied on the MSO and/or its linked cable operator and for the second time, penalty would be Rs 50. For non-compliance of regulations, Rs 100 will be penalised on each MSO for each contravention. If the MSO and LCO have entered into an agreement, both of them will be penalised for faults while in the case of no deal being signed, only the MSO is liable to pay.

The regulator says that the MSO may offer multiple denomination schemes for recharging, with an expectation that monthly recharge schemes would be one of the options.

Another amendment that has been suggested is to ensure that bills have service tax registration number and entertainment tax registration number of either the MSO or the linked cable operator.

However, before imposing penalties, TRAI will give opportunities to the concerned MSO or LCO to represent its case.

The amendment, when approved, will come into effect 30 days from the date of publication and will be called Standards of Quality of Service  (digital addressable cable TV systems) (amendment) Regulations 2014.

Stakeholders can provide comments before 8 September.

Click here for the press release

Click here for the amendment

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/25/perma1_0.jpg?itok=ONl7sQoX
Notices to several Pak TV channels for 'violations'

MUMBAI: Freedom of speech is being curtailed in the sub-continent. Media watchdog Pakistan Electronic Media Regulatory Authority (PEMRA) has issued show-cause notices to nine channels -- Waqt TV, Ab Tak TV, Channel 5, 7 News, Aaj TV, Sach TV, Roze TV, News One and Capital TV -- for airing 'fake...

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/24/trai1-800x800_0%20%281%29.jpg?itok=KighZfVo
TRAI rejects complaint against free promos, says consumer comes first

The Telecom Commission’s contention that free promotional offers are responsible for the industry’s falling financial health and lower licence fee payments to the government has been rejected by the regulator Telecom Regulatory Authority of India.

Regulators TRAI
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/24/Rjavardhan-rathor-800x800%20%282%29.jpg?itok=q1QzCcu7
No middlemen in film certification process anymore

NEW DELHI: The Indian Government has said that it has obviated the role for intermediaries/ agents in the existing as well as new online certification system. Minister of state for information and broadcasting Rajyavardhan Rathore has told the Parliament that the online system is user-friendly, and...

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/23/Bigg_Boss-Khatron_ke_Khiladi.jpg?itok=CERAE8EH
28 complaints against 12 TV channels about reality shows since 2006

NEW DELHI: Twelve television channels have faced action from the Information and Broadcasting Ministry for 28 complaints relating to reality shows since 2006.

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/23/MIB-800x800.jpg?itok=ict0XgWE
Automatic renewal of TV channels subject to fee and ten-year validity

NEW DELHI: The Government, which had said that payment of annual permission fee sixty days before the due date will by itself be sufficient permission for continuation of a channel for a further period of one year, has clarified that all the TV channels and Teleports are likely to benefit from this...

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/23/Rajyavardhan%20Rathore1.jpg?itok=xdCR_XOI
Eleven TV channels directed to go off air for fixed periods in last three years

NEW DELHI: Eleven television channels have been asked to suspend transmission for limited period of a minimum one day up to 30 days for violations of Programme or Advertisement Codes since 2014.

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/22/M%20Venkaiah%20Naidu.jpg?itok=yLKb3cWM
Public broadcasters of India and Ethiopia to work in exchange of content

NEW DELHI: India and Ethiopia have agreed to have an institutional mechanism for collaboration between public broadcasters of both the countries in areas of content generation and capacity building of officials.

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/21/teleport%20%281%29.jpg?itok=OneMd3sC
Report details of TV channels by Mar-end or face action, teleports warned

NEW DELHI: Teleports which fail to give full information of TV channels uplinked or downlinked by them within 15 days will be considered as lapsed and action initiated to cancel permission. The Information and Broadcasting Ministry said in a note put on its website but dated 17 March that all...

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/21/ajay-mittal%20%281%29.jpg?itok=fPg3jay_
MIB's Ajay Mittal allays media industry fears, paints positive picture

Ministry of Information and Broadcasting (MIB) secretary Ajay Mittal today expressed faith in the strength of Indian institutions to withstand the challenges in the Indian media sector that have arisen out of fringe elements at play.

Regulators I&B Ministry

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories