Regulators

TRAI blames MSOs and LCOs for delay in DAS implementation

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/regulators-images/2014/08/28/trai_0.jpg?itok=XSrZIZ4c

MUMBAI: The Telecom Regulatory Authority of India (TRAI) has come up with certain amendments to the Standards of Quality of Service (digital addressable cable TV systems) (amendment) regulation 2012 (12 of 2012). The regulation has laid down norms for billing of subscribers in digital addressable system (DAS) areas.

It says that even after coming up with the QoS regulation, it kept receiving several complaints from subscribers about not getting proper bill and receipt. Subsequently, the regulator issued a direction in December 2013 directing MSOs to offer prepaid and postpaid payment options, generate bills and issue receipts.

It also made a team consisting of representatives from TRAI and the Broadcast Engineers Consultant India Limited (BECIL) to inspect the head-end and subscriber management system (SMS) of MSOs in Delhi. During the inspection it noticed non-compliance by cable operators. Some cable ops are not offering prepaid option of payment while those who did offer, didn’t give an option of electronic payment.

It again issued a direction on 27 May 2014 to ensure bill delivery either by hand, post or e-mail, within 45 days of the direction to provide online payment option in its SMS, electronic acknowledgement to subscribers on payment. MSOs and LCOs are still delaying implementation of the same.

Since no details are being inserted in the SMS, it is hampering the transparency of financial transactions between MSOs and LCOs thereby affecting smooth implementation of DAS.

TRAI states that ‘in the absence of proper billing and accounting of receipts, there is a distinct possibility of loss of revenue accruable to government’.

Due to all these reasons, the regulator feels that financial disincentives should be levied on non-compliant MSOs and LCOS, similar to how it happens in the telecom field where this action has yielded result.

For non-compliance of issuing bills, a disincentive of not exceeding Rs 20 per subscriber will be levied on the MSO and/or its linked cable operator and for the second time, penalty would be Rs 50. For non-compliance of regulations, Rs 100 will be penalised on each MSO for each contravention. If the MSO and LCO have entered into an agreement, both of them will be penalised for faults while in the case of no deal being signed, only the MSO is liable to pay.

The regulator says that the MSO may offer multiple denomination schemes for recharging, with an expectation that monthly recharge schemes would be one of the options.

Another amendment that has been suggested is to ensure that bills have service tax registration number and entertainment tax registration number of either the MSO or the linked cable operator.

However, before imposing penalties, TRAI will give opportunities to the concerned MSO or LCO to represent its case.

The amendment, when approved, will come into effect 30 days from the date of publication and will be called Standards of Quality of Service  (digital addressable cable TV systems) (amendment) Regulations 2014.

Stakeholders can provide comments before 8 September.

Click here for the press release

Click here for the amendment

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/21/TRAI1.jpg?itok=NLLDeHFW
TRAI to begin groundwork on next spectrum auction, TSPs not too keen yet

Although the Telecom Regulatory Authority will work on the request received from the Department of Telecom for suggesting at a reserve price for 5G spectrum, it is unlikely that the auction would take place over the next six months.

Regulators TRAI
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/21/madaras-high-court%20%281%29.jpg?itok=tKKlp6bz
Chief Justice of MHC to hear Star India case against TRAI under Copyright Act

The case by Star India and Vijay TV challenging the jurisdiction of the Telecom Regulatory Authority of India in the matter of tariff orders, which has taken surprising turns with three judges recusing themselves from the hearings, Is now coming up anew for hearing before the Chief Justice Sanjay...

Regulators TRAI
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/21/mukesh%20%281%29.jpg?itok=z-_NQKae
Jio freebies: TDSAT puts off Airtel-Idea hearing to May

The Telecom Dispute Settlement and Appellate Tribunal has put off to early next month the petitions by Bharti Airtel and Idea Cellular challenging the decision of the Telecom Regulatory

Regulators TDSAT
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/20/TDSAT1.jpg?itok=GGLBspy8
SPN India-SITI Networks dispute: TDSAT directs SITI to sign SPN RIO agreement (updated)

MUMBAI: In a dispute between cable TV MSO SITI Networks and Sony Pictures Networks (SPN) India, the Telecom Disputes Appellate Tribunal (TDSAT) has ruled that the former should sign the existing reference interconnect Offer (RIO) of the latter.

Regulators TDSAT
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/19/TRAI1.jpg?itok=-UqbCjgb
TRAI seeks ideas on ease of doing b’cast business

With the fast changing regulatory framework for the media and entertainment sector, which in India is one of the fastest growing sectors, the Telecom Regulatory Authority of India has embarked on a major exercise to find out easier ways of doing business and cause least harassment to entrepreneurs...

Regulators TRAI
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/20/madras-high-court.jpg?itok=wnFgxuVM
Star-TRAI case suffers as another judge withdraws in Madras HC

The TRAI tariff standoff with Star India, which is pending before the Madras High Court, seems to have hit another roadblock.

Regulators High Court
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/17/prasar.jpg?itok=dzTHUYkd
Parliamentary panel pans DD, AIR for recurring lapses

NEW DELHI: Expressing disappointment that both, All-India Radio and Doordarshan, failed to use the amounts allocated under the budget for 2016-17, a Parliamentary Committee stated: “Concrete steps may be taken to resolve all longstanding administrative issues.”

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/14/prasar.jpg?itok=RUVbhCDG
Reducing targets no solution, Prasar Bharati needs to lead

The utilisation of Internal and Extra Budgetary Resources for New Content Development Scheme of Prasar Bharati generated by Prasar Bharati during the entire 12th Five Year Plan shows that the expenditure made was more than the revenue generated during 2014-15 and 2015-16, a Parliamentary Committee...

Regulators I&B Ministry
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/04/13/satellite-mib.jpg?itok=5-VYxfCv
MIB: No DPO request for infra sharing, DTH ops' transponder demand up

NEW DELHI: Though there is a committed demand from DTH service providers for 68 more satellite transponders, Ministry of Information and Broadcasting (MIB) hasn’t yet received any proposal from any players to share amongst themselves satellite capacity or other distribution infrastructure.

Regulators I&B Ministry

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories