NEW DELHI: Fifteen telemarketers have been blacklisted
while another 245 have been issued notices by the Telecom
Regulatory Authority of India for unwanted calls and
The regulator has also deducted Rs 1.36 crore security
deposit for violations of various norms. TRAI, which
had implemented Telecom Commercial Communications Customer
Preference Regulations from 27 September 2011, had laid
down that telemarketers have to deposit some amount
to their service provider as security deposit.
The 15 telemarketers have been blacklisted from 27
September 2011 till 25 June this year, and the deduction
of security deposit is for violations from 27 September
2011 to 30 July 2013.
There is a provision of deduction from Rs 25,000 to
Rs 2.5 lakh in case of violation by telemarketers under
the regulations. Telemarketers are required to register
with TRAI in order to send commercial communications
to telecom consumers.
Subscribers who have registered with the National Customer
Preference Registry, earlier known as 'Do Not Call Registry'
are not supposed to receive commercial communications.
A different set of numbers starting with '70' were
issued to telemarketers to help unregistered subscribers
identify commercial calls and decide whether to accept
or reject them. But TRAI has come across instances when
the commercial communication was not sent by the registered