MAM

E-Commerce Branding: The Corporate Challenge of 2006

Imagine, one morning you see all the roads and highways and ask for the reason of their existence while being totally unaware about the invention of a car. Holding just a wheel in your hand, you wonder on some vague possibilities of using the million miles of roads and super highways. That’s exactly where we are on the information highway. So far there are flashy websites with a few twisted email addresses. This is just like having a wheel in your hand and being totally oblivious to the finer workings of an automobile, never mind a tractor or a forty-foot trailer or a bullet train.

Corporations are in need of quick and serious shock therapy so as to graduate from the earlier joys and excitements of owning a few flashy websites. This early exuberance fueled the false notion of being ‘the master players of global e-commerce’ amongst the members in the corporate boardrooms. Let’s face it; most organizations very gracefully eluded this false misconception throughout the hierarchy all based on few web pages linking to the net. The magnitude of e-commerce is so huge and vast and it demands a deeper understanding on how to capitalize on this freely available trillion-dollar public infrastructure.

Here is the reality check.

In a recent study by ABC Namebank on the issues of cyber-branding, some 10,000 websites of the top businesses around world were analyzed and each was measured on it distinct personality, visibility and its value to the end-user. The study was divided into two parts, the Timeline of initial adoptability and the Bottom-line of returns and profitability. The results were very alarming and here are the key points for the corporate world.

Timeline Issues

The adoptability phase, resulting in a quick creation of owning a moderate website scored very high, while the efforts to strive for readership were significant

and most remaining on a struggling course via online banner advertising to ensure minimum hits. The poor corporate image on e-commerce is now becoming a major challenge of corporate communications.

Bottom-line issues

The knowledge base to understand the precise nature and the rules of profitability by sophisticated application of e-commerce models was extremely poor. Thousands were chasing the same few overly repeated models and falling flat, as on e-commerce, only the best and only the top name in a category survive. In this race for the top, the screens are very small and only the first few choices have a chance, while the other millions sink to the bottom.

Surprisingly, for some of the big operations, the sites were lost in the fathom. It’s down the hill for all such e-commerce players, straight-lined by the thousands in a queue anxiously waiting to get attention.

Following were the top two reasons of most e-commerce failures.

Lack of a Selling Proposition:

There are millions of such sites selling millions of basic products and services. So what? Commoditization will certainly kill the business, as only by sheer accident, would some sales be made. Selling screwdrivers is one thing to compete but to offer advance assembly ideas with a screwdriver, as one of the essential tools is a better selling proposition. ‘Cheap’ is losing its power as now ‘Free’ is in. The global competition is so fierce and the labor cost disparity is so wide that most bargains are no longer working. as there is always some other supplier to offer it for far less, or even for free. Most corporations are still stuck in the old print-society mentality and see their selling proposition somewhere in the middle of an old fashioned glossy brochure. The traditional advertising and promotional model with graphic overdose are often replaced on the ecommerce with animation overload. This approach shifts all the intelligence from the actual proposition to little or useless information leaving the sharp deal hunters without any motivation to act or to come back for a revisit.

Total Oblivion:

Any website, portal or any ecommerce strategy is simply doomed from the start without a Five Star Standard of Naming. 99% of the sites are unsearchable. This means that unless a potential customer remembers all the twisted spellings and all the added differentiators of a URL including dashes and slashes plus is equally aware whether it’s dotcom or dot net suffix, the access to the e-commerce model in impossible. When a site is in this, oblivion it’s doomed and the e-commerce gameplan is lost. Period. With millions of sites being added all the time around the world, there is much to be said about the simple, unique, one of a kind globally protected name identities. This demands the application of a Five Star Standard.

Recommendations:

Formulate a management task force to review this as a critical boardroom level issue. Bring the open-mined IT teams closer to marketing. Seriously explore the selling proposition and image positioning strategy and see how it’s the current URL’s name identity and its related difficulties on the search engines. Professionally audit the liabilities of your URLs and have them analyzed using some proper standards. Nothing less then an open debate in search of a perfect solution will work. Welcome to 2006.

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/18/inito.jpg?itok=AwQJneLI
Inito gives anxious couples hope through its new ad

The desire to have children is something that is harboured by millions of couples. But, in the eagerness to do so, many times this whimsical process ends up becoming strenuous and stressful for many. In order to help beat the woes for many such couples, Inito, a medical technology company, has...

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/18/Deloitte.jpg?itok=4oU7Xx11
Vernacular content consumers to be 2.5 times English by 2021: Deloitte

MUMBAI: Deloitte India has launched the eighth edition of its report on technology, media and telecommunications which predicts major advances in machine learning, voice over LTE (VoLTE) technology services and over-the-top (OTT) platforms, apart from other trends.

MAM Marketing MAM
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/18/break.jpg?itok=NI2aMi1o
IAA's new initiative seeks to end rigidity in office timings

A new social initiative titled #WorkToLiveToWork has been undertaken by the International Advertising Association’s (IAA) India chapter with Nandini Dias, managing committee member of IAA and CEO of Lodestar India, at the helm. Dias lost two colleagues in separate accidents related to railways...

MAM Media and Advertising People
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/18/pvr.jpg?itok=x_vsjB5p
PVR promotes cleaner air

MUMBAI: Cinema exhibition company PVR Pictures has launched a new campaign called, #BeTheCommuter with an aim to promote clean air and curb pollution.

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/18/Pursuite.jpg?itok=rXkZMDm4
Pursuite.com forays into furniture

MUMBAI: In a move to further expand its product categories, Pursuite.com, India’s first B2B e-commerce platform for hospitality procurements has announced its entry into furniture, fixture and equipment (FF&E) segment.  With over 50 brands and more than 5000 products from across the globe,...

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/17/Digital.jpg?itok=LM0bBxXP
Digital will be core of ad budgets by 2020: DAN report

MUMBAI: The increasing penetration of digital media in India is creating huge opportunities for marketers to reach out to untapped audiences in newer ways than before. Marketers are getting innovative with the way they choose to advertise to their audience.

MAM Media and Advertising Digital Agencies
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/17/voda.jpg?itok=llTNSmks
Vodafone brings back the Pug in AR

MUMBAI: Television viewers and spectators at Sunday’s grand finale of the Vodafone Premiere Badminton League broke into impromptu smiles when they realised they had unexpected company.

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/17/smart.jpg?itok=5qxiMtZr
Smartworks shows tech-friendly office in new ad

MUMBAI: Provider of shared work spaces, Smartworks has launched its second brand video featuring the benefits of hassle free technology to enhance collaboration and productivity for its members.

MAM Marketing MAM
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/01/17/rs.jpg?itok=cJF-fG9v
Ramesh & Suresh get 'lost' again in Cadbury 5Star 3D

MUMBAI: Ramesh and Suresh are back and this time they are lost at a whole new level. Over the last twelve years, Cadbury 5Star has entertained viewers bringing to them ‘lost’ antics of the iconic duo of Ramesh and Suresh.

MAM Marketing MAM

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories