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In
today's e-commerce age, where everyone is forced to type and to
remember names with absolutely correct spellings, companies with
big branding campaigns only hurt themselves with their old-fashioned,
painted, colorful advice. They must all reconverge and regroup and
realign their thinking to cope with today's name-driven economy.
Contrary
to branding beliefs, customers don't really care about, and are
completely oblivious to, a corporation's image being tied to a very
specific color.
Meanwhile,
trying to use a color for corporate identity can actually lead to
trouble. For example, Orange Mobility, a British mobile phone company
of France Telecom, is one of the largest telephone players in Europe.
Just to make its point, as a gimmick, the company painted an entire
town in England orange. Now, Orange Mobility, fully drenched in
the color orange, is asking courts to disallow Easymobile, a new
mobility service, the use of the color.
Easymobile
is a division of Easygroup, and it, too, has been soaked in orange
for more than a decade as a part of its parent's preferred color.
The founder of Easyjet -- high profile entrepreneur Haji-Ioannou
of Easygroup -- will fight back, claiming his corporate right to
use the color orange as a branding strategy.
End
of the Rainbow
So now a colorful fight breaks out, and the arguments will all end
up in a punch bowl.
Can
great teams of lawyers claim exclusive rights to a color and attempt
to convince the courts? Yes. However, in reality one cannot own
the exclusive global rights to a specific color.
In
the long run and at the end of the rainbow, a single corporation
can't own trademark rights to a single color, just like it can't
own a single number or a single letter of the alphabet. Imagine
if only Ford were allowed to have blue cars. Or if the number seven
exclusively belonged to Walt Disney -- then there would be nothing
between six and eight. Similar is the alphabet: "W" is
only for Westinghouse? Come, let's join the fight.
Think
of the color blue, and what often comes to mind is a blue ocean.
A blue sky, perhaps? Sometimes, it may be Big Blue, or IBM.IBM truly
acquired a secondary meaning with its legendary position of being
recognized by a color. After all, it was a great army in blue suits
that pushed forward its towering blue mainframe computers.
This
corporation being recognized by a single color represents a very
small chapter in the long history of branding. Today, blue is the
most common color used in corporate business and liberally used
by all types of technology companies. This is why Dell Computer's
logo and many thousands of other computer-related businesses are
in blue. IBM never went to court on this issue.
This
fight over orange has two issues: One, the use of the word "orange,"
and two, the use of the color of the fruit. The linking of the two
makes a unique combination, but not a guarantee for a global restriction
on use of the orange color by anybody else in telephony.
Orange
Mobility will have a nightmare on its hands if the company decides
to go global. It knows that well. The situation is like a bank in
Japan called Tomato, also using the word along with a designated
red color. But can Tomato bank stop all banks in Japan from using
the color red? No.
Fruity
Branding
There are two reasons why this issue over orange is going to court:
One, an overly fruity branding strategy, and two, the overly zealous
legal wits.
The
odd origin of the word "orange" comes from "naga
ranga" in Sanskrit. According to a seventh century B.C. incident,
apparently one day an elephant was passing through the forest when
he found a tree unknown to him in a clearing, bowed downward by
its weight of beautiful, tempting oranges. The elephant ate so many
oranges that he burst. Many years later, a man stumbled upon the
scene and noticed the fossilized remains of the elephant with many
orange trees growing from what had been its stomach. The man then
exclaimed, "Amazing! What a naga ranga (fatal indigestion for
elephants)!"
Decades
ago, in the age of technological scarcity, to be identified by a
specific color or even called by that name was considered a great
corporate image coup. Today, it has no value. While big corporate
identity firms have clearly run out of unique, powerful names, they
are now desperately trying to support weaker and poorer names with
a specific color theme as a calling device to identify a corporation
-- corporate identity, by a single unique color, that is.
With
red, blue and yellow as primary colors, how far can you go in reminding
customers to differentiate among 100 million brands? Will "Pink
Magenta" or "Dark Cherry Black" be the new highly
exclusive and protected corporate colors? In this scenario, courts
would be swamped over the slight change in a shade or a tint. It
might be great for a short publicity stunt and some huge legal costs,
but practical? No.
The
color brown is a new calling device for UPS, the United Parcel Service.
"Brown makes me happy." Really?
In
another example, Pepsi recently introduced a blue-colored soft drink
in a Pepsi bottle called Pepsi Blue -- maybe as a counter attack
to Vanilla Coke, a dark colored coke with vanilla flavor. Unfortunately,
to some, Pepsi Blue looks more like Windex or 2000 Flushes. The
marketing of blue fluids has often been associated with sanitation
products, even when it comes to mouthwashes, like Clorox and Listerine
in blue. There is also blue, green and purple ketchup these days.
So what's next?
Conflicting
Considerations
Yellow is considered to be for the soft at heart and the timid,
but then there are the useful Yellow Pages. Also Yellow Freight,
a gigantic freight company of strong men on the super highways.
Who knows?
Green
thoughts are often reserved for money, grass and vegetables, but
sometimes, for The Ghostbusters or the Green Party, which is for
the environment (and flush with green money).
H&R
Block , the tax preparing giant, is now clinging to a green block
as its image and its exclusive color. Perhaps it wants to be recognized
as a Green Bloch [sic]. Henry Bloch correctly picked the name of
his company as H&R Block to avoid spelling and pronunciation
problems. When he appeared as a spokesperson with his correct name,
it caused confusion, and to correct the whole thing, he simply changed
his own name to Block. Well done, the consumer thanks you for this
easy spelling of Block, Mr. Bloch.
The
use of color as a name or to identify a corporation is far too stretched.
The customer, at large, is somewhat color blind to these branding
tactics. Customers are already recovering from the awkward, dumb
and, at times, obscene names from the wild branding era of the last
dot.com bubble: PurpleFrog, PurpleCow, PurpleDog, PurpleRhino, all
the way to BlueFrog, BlueCow, BlueDog, BlueRhino, etc. These poor
animals were subjected to much verbal abuse and named in just about
every color of the rainbow, almost creating possible strikes at
the local zoo.
A specific
color cannot motivate the customer to alter his perception of a
branding connection. Every time you come in contact with the color
brown, wouldn't you prefer to think of a chocolate bar, rather than
calling UPS or hugging one of their delivery guys on the road? Every
time you see green, do you really think of money, the IRS or just
grass?
Name-Driven
Economy
If naming corporations by color is really that important, then perhaps
a lot of corporations should simply be called Red -- red in embarrassment,
blushing or simply for bleeding too much red ink, or pink, if cleared
by the SEC, and rosey, if on the rebound.
Logos
and big color schemes are things of the past, but they are still
used more and more for packaging designs. In today's e-commerce
age, where everyone is forced to type and to remember names with
perfectly correct spellings, companies with big branding campaigns
only hurt themselves with their old-fashioned, painted, colorful
advice. They must all reconverge and regroup and realign their thinking
to cope with today's name-driven economy.
For
now, it is best to leave the pretty colors of the rainbow in the
sky.
Naseem
Javed, author Naming for Power and also Domain Wars,
is recognized as a world authority on global name identities and
domain issues. Javed founded ABC Namebank, a consultancy he established
a quarter century ago, and conducts executive workshops on image
and name identity issues. He can be contacted at njabc@njabc.com.
(The views expressed
here are those of the author and indiantelevision.com need not necessarily
subscribe to the same)
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