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Every
corporation has a face, captured by its name identity and its image,
including the overall image delivery system to push that name in
the marketplace. Whether you like it or not, your corporate image
is out there and is fully exposed. Following are the Five Faces
of Corporate Image. The question is not which one, rather which
is the best suited for you and why. All images are good if they
really ring the cash registers, otherwise these masks are sometimes
the main reasons for the sinking of total marketing strategies and
business plans.
Five
Faces of Corporate Image
HIPPIES:
When the image of a corporate identity is simply a spinning burst
of soft colors like a freeze frame slice from a kaleidoscope and
you can hear bee bop music from the sixties, then its about
time for everyone to ride a painted microbus to a peace rally. It
would project that everything is very cool and it moves very slow,
sometimes to a rhythm. This type of image is very common in consumer-packaged
goods. Colors are often very pale and very soft. The names are overly
slip-n-slide. Today a very large number of companies have adopted
this style to appease the consumer.
MORTICIANS:
The image is of dull and dark colors fading to black. Dark suits
are a must. Artificial smiles, firm hand shakes and powerful scents.
Some distant sound of an organ piped throughout the organization.
It would appear all to be hypnotized. This kind of image is very
common in professional or financial services and recently banks
are dropping this altogether to adopt the earlier image on a fast
track basis. This image has too much rigidity and often named after
the founders, some great landmark or a city or country.
IVY
LEAGUERS: Here is some distinct element of intellectual snobbery.
Sometimes it really exists and most of the time it is just a show.
In both cases, the image is driven with an elitist language and
style, Times Roman fonts and formal lingo. Money and sense of security
is the prime thrust. Dark green, dark burgundy and dark blue are
the most sought after colors. Famous and literary types of names
are used as the corporate monikers. The Internet has made a big
punch in style of corporate communications. Now everyone can appear
smart and savvy.
CYBERNAUTS:
Here, things are mouse driven, what you see is not what you get.
It is here today and gone tomorrow. Ingenuity and stupidity are
both displayed in a simultaneous interaction. Just dont blink
too fast. Great ideas, packaged as silly brands and named in the
most ridiculous fashion is the standard. Colors are mostly transparent,
total imagery and business model is translucent and corporate name
identity is transient. As the technology changes, so do the names.
There is a constant surgery to an existing name, primarily for trademark
conflicts and secondly the names do not match the business.
DINOSAURS:
Here the long corridors and the stale smell of the office will lead
you to the graveyards. Grey and dull color schemes and overuse of
florescent lights of the squarely placed HQ speak loud and clear
of the glories of the past. The corporate names are several feet
long. Some get telescoped or initialized to some weird and strange
acronym and initials. Sometimes one can trace the bloody battles
of mergers and acquisitions of the past in their lineage as each
has left a distinct mark on the corporate name, sometimes a word
or others a letter or two.
Then
there are also images of No Bodies. Here nothing makes a difference
and nothing is so important. What name? What image? What identity?
The corporation is like a humongous school project. Run by the seat
of the pants without a blueprint. Chasing opportunities in a panic
and in the dark. Welcome to the largest group on companies gathered
on this planet today. These groups of corporations with images of
No-bodies are derived from two main sources; those that have no
appreciation for building a proper image and do not care and those
who see this as a direct threat to their other priorities and keep
pushing aside their desires to do this professionally one day. Sometimes
the day comes and often it never comes.
Makeover-Techniques
No matter what, keep an open mind and study the subject and the
best way is to measure the cost of your current advertising and
branding budgets over the existing name identity and its personae.
You can bring in brand new knowledge in your organization on how
to make a brand new makeover. First it is very easy, very inexpensive
almost a small percentage of what you are spending now and once
you project you name and image correctly you will boost your market
positioning very fast. It is a sophisticated system and not to be
confused with the traditional branding circus. Makeovers are easy
things. Best we look in the mirror.
Naseem
Javed, author Naming for Power and also Domain Wars,
is recognized as a world authority on global name identities and
domain issues. Javed founded ABC Namebank, a consultancy he established
a quarter century ago, and conducts executive workshops on image
and name identity issues. He can be contacted at njabc@njabc.com.
(The views expressed
here are those of the author and indiantelevision.com need not necessarily
subscribe to the same)
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