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The
dilution of a business name by so many similar names points to the
demise of the power of once-unique names. They have become a big
marketing liability by being just background noise with no distinction
in today's fiercely competitive marketplace. It's a soup all right.
E-commerce
is growing in leaps and bounds. Searching on global engines for
business names based on "Web" or "Net," like
WebCom, WebTech, NetSys or NetWeb, will now result in millions of
matches. This signals a crisis for business name identities, corporate
images and global cyber-branding and domain name management.
The
same goes for the other top 100 most diluted words, suffixes, prefixes
and roots as they have equally glutted the business marketplace.
Words like info, data, tech, cell or soft have been overly used
and abused in the naming of products, services and companies.
There
are a handful of exceptions, like Microsoft or WebEx.
Alphabet
Soup
This
dilution points to the demise of the power of once-unique names,
as they now have become a big marketing liability by being just
being just background noise with no distinction in today's fiercely
competitive marketplace. It's a soup all right.
In
an earlier study by ABC Namebank in 1997, the same diluted names
pointed to less than 10,000 possible hits, while today's numbers
are at hundreds of millions. Once identical names reach an unfathomable
number, that name identity is doomed.
This
raises serious questions for the executives of those hundreds of
millions of businesses around the globe hoping to achieve superior
sales. The fundamental laws of corporate image and naming in cyber
branding clearly demand a simple, very unique and a powerful name
identity, or else entire advertising and branding budgets are bound
to be wasted.
The
point here is that even if customers manage to find one of these
companies through a search, the brand recognition is still blurred
as millions of similar names compete for attention.
This
driving force of the new name economy will simply get worse as we
engage a virtual society where every second, millions of generic
and diluted names are being crushed into the e-commerce arena. Zillions
of fluid, wireless names, images and messages are racing against
each other like a 24-7 battle scene from "Lord of The Rings."
Is
the Name Working?
The
biggest problem has been when businesses in developing countries
simply copy names from the West. With 246 countries, and a large
majority of them playing amateur branding games, it is very easy
for the numbers to add up a billion. It may be true that most of
the users are not large or legit, but the names do cram the global
search engines.
No
matter how and where these type of names originated and irrespective
of whether they were created as a sudden bolt of lightning or developed
over many months by outsourced teams of fancy branding professionals,
the question remains: Is it working? And to what standard?
Users
of these diluted monikers are not suing each other, because they
have no chance of defending the generic nature of the name. Still,
somehow it is a taboo for the senior executives to openly discuss
the name issues. This makes for prolonged agony as most marketing
and branding slowly bleeds corporate resources, reducing the visibility
on e-commerce while the cash registers keep getting quieter.
When
you have a NetThis and WebThat, how do customers keep it all straight?
The beauty of well-known brand names like PlayStation, Rolex, Panasonic
or Google is that they are so easily identifiable from the crowd.
There
is a lot to be said for highly unique, proprietary naming. This
is not just a branding game any longer. Business naming never was
a creative exercise; it is supposed to be a very tactical black
and white maneuver to capture the right alpha-structure and to make
sure that it is not only simple and highly related to the business,
but most critically, it is available for a globally protected trademark
along with a matching dot-com.
Three
Golden Rules of Naming
For the true masters of naming architects, this is a normal, doable
task, but to creative branding brainstormers, it is just a game
of making large random lists, hence, the current naming and duplication
crisis. Seek out the right expertise and the right methodology to
end with a "Five Star Standard" business name.
The
golden rules for choosing a business name start with the premise
that a company should never lean under someone else's umbrella,
or it will wind up getting wet. Don't be a copycat. It is very bad
to copy or borrow from an established identity. Trying to resemble
an established legendary name is fruitless in the long run.
Creativity
is important but over-creativity can be damaging. It can cause fire.
Do not twist, bend, stretch, exaggerate, corrupt or modify alphabetic
structures without certified and proven skills. It might result
in difficult, confusing and unpronounceable names.
Work
locally, but name globally. A name is only good when it is free
and clear to travel around the globe without encountering translation
problems or trademark conflicts.
Without
a proper and in-depth understanding of corporate nomenclature, rules
of global cyber-branding and domain name identities, it is no longer
possible to play the real e-commerce game. The sooner the analysis
is done, the sooner the results will come.
Naseem
Javed, author Naming for Power and also Domain Wars,
is recognized as a world authority on global name identities and
domain issues. Javed founded ABC Namebank, a consultancy he established
a quarter century ago, and conducts executive workshops on image
and name identity issues. He can be contacted at njabc@njabc.com.
(The views expressed
here are those of the author and indiantelevision.com need not necessarily
subscribe to the same)
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