|
There
is no way that a comfortably nestled corporation in a successfully
digitized-industrialized US economy can compete with the soft-information-skill-savvy
workforce of the Indian subcontinent. There is also no way corporations
can afford to skip their global presence by losing edge and therefore
have no choice but to embrace a comprehensive outsourcing model.
What's
the big deal, when every major corporation in the USA searches for
an Indian company so they can park all their mundane information
management under a banyan tree?
Protesters
during the industrial age screamed against rapid automation as a
serious threat to jobs and a possible destruction of society. They
later protested about the manufacturing meltdown during the embrace
of the information economy. Now, listen to the roar as we enter
into a global tide of exporting jobs. Mundane jobs, that is.
Future
Of A Fully Outsourced Economy
There
is no way that a comfortably nestled corporation in this successfully
digitized-industrialized economy can compete with the soft-information-skill-savvy
workforce of the Indian subcontinent. There is also no way corporations
can afford to skip their global presence by losing edge and therefore
have no choice but to embrace an outsourcing model.
What
is this big economy to do? Take another quantum leap and once again
become the big thinker? Create innovative products? Invent new services
all based on outsourcing, without too much to worry about high costs
of labor, HR complexities or unions?
To
those engaged in servicing current and basic information services,
the future is totally dark; the lights were turned off years ago.
The US is not isolated; rather, this issue has shaken the entire
G8 Empire. The more an economy is structured around information
and services, the harder the impact will be. The sky will not fall.
No matter what happens, running shoes will never be made in America
and neither will the ever-so-repetitive and data-dependent information
services. Just think, Columbus was looking for India, too.
Totally
Branded and Totally Outsourced
While
corporate America is slowly slipping in its international stature
for being too caught up in its own internal battles of ideologies,
principals and re-alignments, it is equally poised to capture a
brand new reality of once again becoming new international giants
servicing the global needs; a motherland of corporate structures,
based on sophisticated outsourcing models.
Invent better services; offer better quality, and reach global markets
under better American management. Transfer the basis of information-economy
jobs to better marketing and global management jobs.
It
is difficult, but now it is the new way for American corporate branding
to stay in power.
Future
of a Fully Outsourced Corporation
Corporations
will work as an upwardly mobile global management system running
in contrast to a data processing and information-handling service
organization.
A major
meltdown of the entire middle and back end portion of the corporation
will make the traditional corporate structure very different. There
will be more elimination of most of the repetitive procedures and
services. There will be a dramatic increase in global marketing
and branding and digital management systems reaching new heights.
A major shift could occur in appreciation of the intellectual property
issues and building of global name brand assets.
India
is not the enemy; it's only one of the dozens of countries that
is filling the gaps. All those people, who decades ago didn't adopt
the traditional industrial assembly line work style of their parents
and opted for information technology as careers, now must discover
global marketing and international brand management as possible
futures.
Corporations
of the major economies can have three choices: Embrace this change
and lead by innovation and globalization; re-create the entire organization
on a completely out-sourced model; or educate your entire workforce
to drop the routine information-based services and to become value-added,
knowledge-based, global marketing machines. The other option is
to just sit under a banyan tree.
Naseem
Javed, author Naming for Power and also Domain Wars,
is recognized as a world authority on global name identities and
domain issues. Javed founded ABC Namebank, a consultancy he established
a quarter century ago, and conducts executive workshops on image
and name identity issues. He can be contacted at njabc@njabc.com.
(The views expressed
here are those of the author and indiantelevision.com need not necessarily
subscribe to the same)
|