FreeCharge takes to role reversal in new ad campaign

MUMBAI: Indian digital payments platform FreeCharge has launched its new brand campaign called ‘#ReverseTheCharge, which reinforces the brand’s connect with youth.

The new campaign explores the youth-parent relationship with a twist by adding a flavour of role reversal. The pan India TVC campaign will cover 30+ channels on national television spanning major Hindi GECs and English channels. The campaign will leverage both offline and online platforms to reach out to the target audience.


Created by Lowe Lintas, the campaign resonates with the youth of today who are more tech-savvy and know how to best use online platforms.

Talking about the new TVC, FreeCharg marketing head Ashish Virmani said, “FreeCharge as a brand understands youth and their needs deeply. With FreeCharge, they just don't recharge but in a way FreeCharge helps them solve their problems smartly. With this campaign, the youth has evolved to the point where they can charge their parents for being spendthrift. This campaign will be an integrated marketing plan leveraging TV, digital and radio primarily and aims to build the already strong appeal for the brand.”

The #ReverseTheCharge campaign is targeted at the urban youth living in metros. The TVC is in Hindi and translated in other regional languages such as Tamil, Telugu and Kannada to strengthen brand awareness and penetrate deeper into the Indian market to attract new users on board.

Talking about the campaign Lowe Lintas CCO Arun Iyer said, “For the launch phase of the campaign, we had established Freecharge as a brand that frees young people of various money-related charges placed on them by their parents. In this phase, we thought we'd flip the dynamics of this relationship. The young Freecharge user is a step ahead of the game and knows how to save so well, that in addition to freeing themselves of all charges of being spendthrift, they can now in fact, go ahead and place the same charge on their parents.”

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