Twitter and Kingfisher co-created Name Targeted videos for IPL fans

MUMBAI: Wouldn’t it be great to have the celebrity you swear by mention you in a Tweet, or send you a personalised video message? Social media platform Twitter understands the influence an actor or a sports star has in our lives, and how by bringing these stars close to their fans, an amazing engagement can be created. Riding on this thought, it had devised a campaign for its long term partner Kingfisher for the IPL season. Conceptualised by Twitter India, the campaign allowed the brand to record the star players from six major IPL teams customised messages with fans’ names in them --a first of its kind marketing initiative in APAC, the social media giant claimed.

To make this possible, Twitter went through its archival data looking out for popular first names. Along with it came each person’s preferences and interests including sports.

“We looked into the data and drew a pattern on it. For example, if there are significant number of ‘Amit’s as Mumbai Indian fans, we would add  ‘Amit’ to the list of people, and Kingfisher would get the Mumbai Indians team to record a personalised message for all the ‘Amits’,” Twitter India Business Head Taranjeet Singh explained the mechanism behind the campaign.

Though Kingfisher’s IPL campaign on Twitter had started along with season 9, it wasn’t until the season gained momentum in its third and last quarters that Name Targeting was initiated. Once started, it was a high frequency campaign that generated close to 500 odd videos dedicated to fans. Given that Vivo IPL 9 was a pre scheduled event, it allowed Twitter and the creative team from Kingfisher to plan a month ahead. Though most videos were shot before the tournament began, some were done while IPL season 9 was running based on the feedback on the campaign.


While team Twitter worked closely with the brand, the campaign required quick response and production of content to keep up with Twitter’s data base in a very short time which was made possible with the collaborative effort of the brand’s creative agency JWT, and digital agency 22Feet.

“We received excellent feedback for this campaign. With the help of the Twitter team, we were able to create something intangible for the IPL fans, and we could feel their appreciation for the campaign in the form of Tweets and messages. Apart from the paid campaign, the videos themselves generated several organic impressions for us riding on the brand power,” shared United Breweries, marketing SVP Samar Singh Sheikhawat.

While the campaign’s scale otherwise required a significant amount of time and monetary investment,  having an existing partnership with Twitter put Kingfisher at an advantage when planning this campaign. Being sponsors for six of the IPL teams also acted in the brand’s favour, as it allowed Kingfisher access to the cricket stars as part of the sponsorship commitment. The initiative was included in the overall budget the brand set aside for IPL 9, which, according to Sheikhawat, could be close to 30 percent of the brand’s marketing budget for this financial year.


This is the second time in a row that Kingfisher has tied up with Twitter India for its IPL campaign. Sheikhawat asserted that this campaign proved to be a great opportunity to leverage the brand’s partnership with Twitter. The fact that the campaign was tailor made for Kingfisher only added to the advantage.

“From day one the response was high for the campaign, with 250 per cent increase in the brand’s Daily Positive Sentiment. Not to mention that the brand interacted with over 85,000 IPL fans over the course of the campaign through the videos,” Taranjeet Singh added.

‘Daily Positive Sentiment’ is a unit or score coined by Twitter that measures the overall sentiments behind tweets targeted at a celebrity, a brand or a handle, or even a hashtag or a campaign.

“Daily Positive Sentiment gives out the general emotion behind most of the tweets on a subject. We use a tool called Crimson hexagon that does the analysis on emotions behind tweets after assimilating certain keywords and other data points,” Taranjeet Singh explained.

In line with Facebook’s reactions the Daily Positive Sentiment score is a powerful tool to gather consumer insight for brands.


When asked if Twitter would be willing to partner with other brands and build a campaign using Name Targeting, Taranjeet Singh responded with, “We don’t work with clients on a transactional basis. We look at their objective and then we come up with solutions on how to shape those business objectives through our platform. If we have a client on board whose communication object requires a campaign and name targeting works to achieve its communication objective, we propose it to the brand. But if its campaign requires other innovations such as conversational videos, tweet camps, and other such initiatives that we have earlier offered our clients, we will suggest those. Or maybe we come up with an entirely new solution.”

In parting, Taranjeet Singh added that the Indian market has become a seat for innovations on the partnership front for Twitter, with many more exciting projects in the pipeline.

Latest Reads
SVG Columbus debuts with big wins at IAMAI's 8th India Digital Awards

SVG Columbus has been honoured with 2 Golds and 1 Silver by the Internet & Mobile Association of India (IAMAI) on its debut. For the record, SVG Media was acquired by Dentsu Aegis Network in April 2017. Post the acquisition, SVG Media launched Columbus – an agency focused on Data Driven...

MAM Marketing MAM
81% Indians find ads intrusive: KMB study

MUMBAI: A well-executed multichannel campaign is a thing of beauty. But over one in four of the campaigns we see are not well integrated, and consumers are much more critical than marketers about campaign connectivity. Also, less than half of all campaigns take full advantage of different channels...

MAM Marketing MAM
Vivo YouTube campaign saw better response using Vogon

MUMBAI: Chinese smartphone brand Vivo rolled out a digital campaign - ViewTube, giving a new wave to YouTube’s ongoing TrueView Ads. With the launch of its V7 model, Vivo leveraged Google’s Director Mix tool to launch a campaign that offers a unique creative solution to gauge higher viewer...

MAM Marketing MAM
Big Bazaar launches game to promote R-day sale

MUMBAI: Hypermarket chain from Future Group, Big Bazaar, has created a mobile game to promote its mega property, ‘Big Bazaar Sabse Saste 5 Din’. Designed and executed by L & K Saatchi & Saatchi, Big Bazaar’s innovative deal game is set to transform the shopping experience in India....

MAM Marketing Brands
Inito gives anxious couples hope through its new ad

The desire to have children is something that is harboured by millions of couples. But, in the eagerness to do so, many times this whimsical process ends up becoming strenuous and stressful for many. In order to help beat the woes for many such couples, Inito, a medical technology company, has...

MAM Marketing Brands
Vernacular content consumers to be 2.5 times English by 2021: Deloitte

MUMBAI: Deloitte India has launched the eighth edition of its report on technology, media and telecommunications which predicts major advances in machine learning, voice over LTE (VoLTE) technology services and over-the-top (OTT) platforms, apart from other trends.

MAM Marketing MAM
IAA's new initiative seeks to end rigidity in office timings

A new social initiative titled #WorkToLiveToWork has been undertaken by the International Advertising Association’s (IAA) India chapter with Nandini Dias, managing committee member of IAA and CEO of Lodestar India, at the helm. Dias lost two colleagues in separate accidents related to railways...

MAM Media and Advertising People
PVR promotes cleaner air

MUMBAI: Cinema exhibition company PVR Pictures has launched a new campaign called, #BeTheCommuter with an aim to promote clean air and curb pollution.

MAM Marketing Brands forays into furniture

MUMBAI: In a move to further expand its product categories,, India’s first B2B e-commerce platform for hospitality procurements has announced its entry into furniture, fixture and equipment (FF&E) segment.  With over 50 brands and more than 5000 products from across the globe,...

MAM Marketing Brands

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories