MAM

ASCI upheld complaints against 177 out of 201 ads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/tv-images/2016/10/19/ASCI.jpg?itok=IdjvT70Q

MUMBAI: In July 2013, ASCI’s Consumer Complaints Council (CCC) upheld complaints against 177 ads. Most of the misleading ads were from the education sector and promising 100 per cent job placements was one of the recurring unsubstantiated claims made by the advertisers. This was followed by health and personal care category.

The CCC found following claims in print ads by 94 different advertisers were not substantiated violating the ASCI Guidelines for Advertising of Educational Institutions and hence the complaints against ads by International Marine, Sri Balaji Education & Charitable Trust - Rajiv Gandhi College of Engineering &Technology, National Institute of Event Management, Marine Engineering Training Institute, among many more were upheld.

Complaints were upheld because of unsubstantiated claims that they ‘provide 100 per cent placement/and/or they claim to be the no.1 in their respective fields’ by the institutions.

In the second category, health and personal care product or service, the CCC found the claims in ads of 52 advertisers, released in the press to be either misleading or false or not adequately/scientifically substantiated and hence violating Chapter I of the ASCI Code. Some of the health care products or services ads also contravened provisions of the Drug & Magic Remedies Act.

For instance, the TVC of  L’Oreal’s Garnier’s Pure Active Neem Face Wash claims that it is ‘enriched with real Neem’ and it is ‘the first ever face wash that removes pimples and marks’.  Rich Feel Trichology Centre claims  that they are ‘world‘s first hair thinning treatment with plant stem cell extracts , reduces hair fall , restores hair regeneration and increases hair growth’.   

Other examples were of Ponds Age Miracle in print advertisement claiming ‘Look up to 10 years younger with disclaimer in small print ‘With regular use’. Nivea for Men Dark Spot Reduction in TVC claimed that the face wash has a 10X formula that removes dark spots and gives a spotless face

In the consumer durable category, the CCC concluded that the claims mentioned in these six advertisements and cited in the complaints below were not substantiated.  The advertisements contravened Chapter I of the Code. For example, HUL’s PureIt Water Purifier in its TVC claimed that the ‘Use of PureIt and save money on three gas cylinders in a year’.

Complaint against Tata Teleservice ad was upheld as the CCC concluded that the claim, “Unlimited 3G data for Rs 250”, was misleading as the disclaimer mentions that “3G data would be upto 1 GB only”.  The advertisement contravened Chapter I.4 of the ASCI Code. The super that appeared in the TVC was not clearly legible, thus contravening the Regulations of ASCI’s minimum lettering size of supers.

In the media sector, the CCC concluded that the claims made by Bennett Coleman & Co E-Samay has a circulation of over three Lakhs as of April 2013 in Kolkata’, ‘It retained more than 85 per cent after changeover from subscription to cover price’, ‘The paper is now the undisputed Number two Bengali daily’ were not adequately substantiated and were misleading. The advertisement contravened Chapters I.1, I.2 and I.4 of the Code.  The complaint was upheld.

On the happier note, the newly launched consumer friendly website from ASCI has also shown encouraging results as almost 25 per cent of the total complaints were registered through the Online Complaint and Monitoring Service (OCMS). With this new service, consumers can now lodge complaints through the new ASCI website, ASCI Facebook page, email, smartphones, toll free telephone or regular post.  Going forward, OCMS is going to play a crucial role in delivering transparency and speedy resolution of consumer complaints.

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/aplo.jpg?itok=kqZQhO7r
Apollo & WATConsult launch #EarnTheJersey

Apollo Tyres along with WATConsult, a leading and most awarded digital and social media agency, part of Dentsu Aegis Network, recently launched a digital campaign called “#EarnTheJersey”, as part of their association with Manchester United.

MAM Media and Advertising Ad Campaigns
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/Deepak%20Khullar.jpg?itok=fgieny3r
To The New & Amazon decode digital transformation

MUMBAI: To The New, a leading digital technology company, in association with Amazon Web Services, organized ‘Digital Transformation Summit’, a one of its kind exclusive event to decode digital transformation in Media & Entertainment (M&E) industry. The event was attended by technology...

MAM Marketing MAM
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/Ajay_Anand-Ravi_Dubey_1.jpg?itok=gKiCrZj7
DigitalF5 acquires Google specialist AdClear, aims for Delhi dominance

MUMBAI: DigitalF5, the leading digital innovator with vast expertise in the domains of Design & Content, Marketing and Technology, recently acquired AdClear, a Google Partner Company specializing in the domain of performance digital marketing. Incepted in February 2017, AdClear, despite being a...

MAM Marketing MAM
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/Arvinder_Singh_Sachdev_0.jpg?itok=qN-5x-n3
Voda offers complimentary smartphone insurance

MUMBAI: Vodafone Red Shield is offering complimentary insurance cover for new and up to six months old handsets Offers Theft protection apart from Damage cover and Anti-virus protection.

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/Lyra_0.jpg?itok=MveF9Br-
Parineeti is Lux Lyra's brand ambassador

MUMBAI: The bubbly Parineeti Chopra has joined the club of celebrity endorsers of Lux Group, a conglomeration of diverse brand portfolio across multiple product segments, as the brand ambassador of Lyra. Lyra that today enjoys very high level of consumer awareness and consumer loyalty has...

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/Manav%20Dhanda.jpg?itok=AKtfbHDp
Mastiii proposes 30-45% hike in ad rates following better reach

MUMBAI: Music and youth channel Mastiii claims to have retained its dominance in the music & youth arena for over two years. With a reported reach of 136 million and 30 GRP in the genre, Mastiii recently announced a 30 to 45 per cent hike in advertising rates.

MAM Marketing MAM
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/30/sanjay%20ramachandran.jpg?itok=kCGJbomA
How Fox Networks Group won big at Promax BDA Awards

MUMBAI: For promo producers and creators, the Promax BDA Awards are the gold standard, the pinnacle of recognition for a job well done. So, when you are called on stage to receive 13 metals, it clearly means that your work is a standout. Fox Networks Group (FNG) – with just two brands under its...

MAM Marketing MAM
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/29/mmmm.jpg?itok=kBmCQ93-
ASCI introduces 'Independent Review Process', appoints Justice Mudgal as chairman

The Advertising Standards Council of India (ASCI) has introduced an 'Independent Review Process'. This procedure facilitates an independent mechanism to review the recommendations made by Consumer Complaints Council (CCC) if either the advertiser or the complainant is dissatisfied with such...

MAM Marketing Brands
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/05/29/shashi%20sinha.jpg?itok=CECcDQkb
Sony India appoints Initiative Media as its media agency

MUMBAI: Sony India today announced the appointment of Initiative Media, part of IPG Mediabrands network, as its new media agency for India market following a comprehensive pitch process. Initiative Media will be responsible for managing the media planning for the brand going forward. The scope of...

MAM Media and Advertising Account

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories