Dentsu Webchutney ties up Cafe TC with Truecaller for campaign

MUMBAI: Friday night is party night. Bars and restaurants run exclusive deals and offers which are communicated to people using various conventional mediums including SMS, e-mails, IM messages and calls to name a few. Café TC and Dentsu Webchutney have come together to launch a new campaign to make people aware of ‘Not 2B Missed Deals’ using Truecaller in an innovative way.

In December 2017, Café TC launched an exclusive set of Friday Night deals – Not 2 B Missed Deals. It tasked Dentsu Webchutney to ensure that the deals are communicated effectively.

The agency arrived on the insight that more than the received calls, it is the missed calls that capture the attention of people. Missed calls make people curious and they want to know who called and why. They look up unknown callers on Truecaller which now commands a user base of 250 million. By putting missed calls and Truecaller together, Dentsu Webchutney created Missed Caller – World’s First Free Promo on Truecaller. For this, five unique profiles were created each week. Every profile represented an offer. A special bot gave people a missed call from each number. When people checked the numbers on Truecaller, they saw the deals from Café TC. This simple media innovation turned patrons’ Truecaller call log into Café TC’s offer menu.

Café TC founder Gaurav Soral says, “When the team told me that they want to use Truecaller, I quickly asked them about the ad size, placement, costing and things like that. The team requested me to let them finish. And when they did, the idea got us all very excited.”

The campaign was designed to run for the festive month of December. But, with the response it has received, the campaign will continue for the months to come. The campaign was successful in achieving 35 per cent rise in footfalls and 22 per cent increase in sales.

Dentsu Webchutney chief creative officer and co-founder Sudesh Samaria adds, “We are always looking for new technology, new platforms and new ways of using existing platforms. Missed caller is a showcase of our ability to tell stories effectively using cutting-edge innovation.”

The bot used Truecaller’s Flash feature in a unique way. By turning the flash feature on and off, it made Café TC’s deals stand out even more.

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