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Tata Teleservices
Ltd president VAS Pankaj Sethi moderated the panel consisting of Hutchison Essar
Ltd vice president-VAS SP Narayanan, Thomas Cook eBusiness head Amitabh Pandey,
Airtel enterprise services national head VAS Rajiv Sehgal, HDFC senior VP and
marketing head Ajay Kelkar and Netcore managing director Rajesh Jain. Jain
implored upon all corporates to create a friendly relationship with the customers
through the mobile network. He talked about how "sounds of silence can be
converted into sounds of money". He
said, "Small ads, news and movie theatre updates, shopping discounts and
serial timings should be provided by the mobile operators. Mobile-centric advertising
has the potential to grow annually to Rs 20 billion. The pull mails should be
converted to push mails and spam into subscription."
He further explained that there can be growth in mobile advertising when customers
pay for each detail they receive in their mobiles. Corporates can also double
their income via network marketing and advertising. However,
Pandey seemed apprehensive about mobile advertising as the application used in
mobile commerce is still traditional and people are conservative about new technology.
Sharing
his experience at the Indian Railways when 10 months back, Pandey stated that
only 15 tickets were sold through mobile. He said, "Only when we get some
new application and make the customer aware and friendly to the application, India
can boast of mobile advertising." |