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FHCL will be spending Rs 20 million on its marketing/ad/promotion
campaigns in the next two months.
A print and media campaign is planned and has already commenced
in TN. A TVC has been aired on Sun, Raj and Vijay channels along
with DD's rural channel in TN.
FHCL CEO R Shivashankar claims that the TV ad campaign has been
so successful in TN, that he has already received enquires for export
since "Sun has an international audience."
Local TV cable channels are another avenue that FHCL may use. The
creative work for the TVC has been done by Rediffusion; the TVC
is produced by Chennai based VKP at a cost of Rs 4 million. Another
TVC is being shot at present according to Ravishankar, who plans
to spend Rs 20 million plus towards promotion (excluding the cost
of the TVC's). All creative ideas and media business is handled
by Rediffusion.
Aroma, colour, taste and the right bitterness are the factors that
control the drinkers preference for a particular brand as per FHCL's
research. To attract customers, FHCL claim that their latest offering
is a rich, roast and ground coffee. The product is priced at premium
of 10 per cent vis-à-vis other players.
FHCL claim that their technology is a first in India - the fresh
coffee beans that go into the preparation of 'Alive!', are subject
to both drum and air roasting processes and each grade of coffee
bean is individually roasted to release its full flavor.
Another industry first is packaging - Alive will be packed in high
optical density metallised polyester material with nylon poly inner
layer for better moisture barrier and aroma retention properties,
is available in 50, 100, 200 and 500 gms retail packs in the market.
Aggressive direct awareness creating initiatives in Karnataka are
also on the anvil. FHCL plan to induce mall, department and large
store customers to sample a cuppa and purchase a packet of Alive,
as also visits to residences to sell the first packet. This has
worked quite well in Chennai and the number of repeat customers
has been far in excess of expectations according to Shivashankar.
In the mean time FHCL claim that their imported Italian machines
dispense six million cups of hot and cold java and other drinks
every month from their 2300 coffee vending machines sold from their
15 branches and 22 cities in India.
The vending machines are located in five start hotels, corporate
offices, and in Barista, which happens to be a group company. FHCL
plan to use the FMCG distribution route instead - 14,600 outlets
in TN, 11,400 in Karnataka, 10,700 in AP and 4,100 in God's Own
Country.
FHCL is a part of C Sivasankaran Sterling Infotech Group of companies
along with Barista (which was acquired some time ago), Dishnet Wireless,
Aircel and Aiwo (restaurants).
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