| Therefore film theatres and multiplexes
would do well to invest in infrastructure as far as online ticketing
is concerned. Right now this is restricted to Mumbai and Delhi. Forty
five per cent want to watch films on the weekend, whereas 23 per cent
say any day. As far as films on television are concerned 77 per cent
watch Hindi films, 70 per cent watch English films and 26 per cent
prefer regional films. On the other hand, 33 per cent watch at least
one film in a week.
These figures are contained in a report by out by Internet &
Online Association (IOA). The research was done to understand the
media habits of mobile and Internet users. The first study is related
to films in cinemas and on television. Later on the study will examine
soaps, sports, sitcom viewing habits of mobile users and net surfers.
The base was 6200 with 51:49 Metro to Non Metro area skew. Speaking
to Indiantelevision.com this morning, IOA president Preeti
Desai said, "Most of the consumers surveyed have been online
for the past five years and 94 per cent of those surveyed were in
the 18-45 year age group. Out of this, 58 per cent love to answer
surveys and 30 per cent spend 20 hours a week online."
"For mobile movie marketing there is life beyond ringtones
and wallpaper. Consumers want SMS short reviews as well as schedule
of theatres on the mobile. There is also scope for television channels
to send out SMS alerts half an hour before a movie is going to be
aired. Net users prefer to subscribe to film based alerts. At the
same time it is important to find out viewers likes and dislikes
and not send out alerts blindly. Our report helps in the regard,"
she said.
"Having said that the alert facility on mobile for films whether
on cinema or on television does not exist. There is therefore a
big vacuum here. Twenty five per cent are favourable to games related
to films. More importantly though is the fact that online 40 per
cent check out reviews before seeing a film. So television movie
channels and film distributors need to place reviews in portals
that are frequently accessed," she informed.
Another marketing move could be to send the schedule through email
along with reviews that could be short or long as per user preference.
People want to read reviews not just by critics but also by their
peers and friends. In the US there are cases of a review being pushed
out of a blurb straight out of an advertisement. So the online medium
in India needs to be exploited in a more dynamic manner.
Desai says that tongue twisting film URLs are difficult to remember.
Therefore the URL should be advertised on television, newspapers.
Online it needs to be registered on search engines. It should also
be visible on film based portals and advertisements. Twenty eight
per cent of net users reach film sites through film based portals.
Advertising in the entertainment sections of portals is also useful.
Celebrity endorsement could be used for online, mobile film advertising:
Online advertising needs to move beyond the pro bono realm. While
online ads are generally free through deals they are not delivering
much value. Desai says that what is unfortunately not happening
is an Amitabh Bhachchan or a Shahrukh Khan jumping from an Internet
ad. A Coke which advertises a film on air could also be associated
with the online promotion. It delivers a more integrated value.
Online and on the mobile there could be a direct correlation between
the celebrity, the brand that he endorses and the film that is going
to be released in cinema halls or on television. A film star could
record his voice telling people to see his/her film. Calls could
be made to mobile subscribers who are fans of that star.
Desai states that there a lot of scope for this when a company
like Coke has an actor as a brand ambassador and is also advertising
on a channel like Max which is airing the brand ambassador's films.
Companies should look at whether they could take their celebrity
package him/her at the time of the films release or airing and talk
to the same set of consumers online. For a cricketer a Saurav Ganguly
can say that he is a fan of a film genre like action that a company
that he is the brand ambassador of is sponsoring on television.
"A lot of decisions are made on the spur of the moment. Trailers
are also being watched online. Interestingly more than 50 per cent
log on to the net at home. However logging on through GPRS, the
office, a cyber café is also being done," Desai said.
"The report is aimed at helping film producers plan their
marketing budgets for mobile and the Internet in conjunction with
the traditional media." Desai points out that the Internet
and mobile are media meant for involvement whereas television, print
and radio are used by advertisers to create awareness.
The net and mobile facilitate P2P communication. The user dialogues
with the product being advertised beyond 30 seconds. Therefore an
incentive could be given to a mobile user of a free ticket if he
SMSes information about the film to his/her friends. Recommendations
on entertainment through the mobile are a huge marketing tool in
the US.
Multiplexes would be interested to note that 34 per cent of online
users surveyed spend over Rs 300 on a film. While there is no set
pattern around 72 per cent of users book tickets in advance. Nine
per cent of users want an online movie fan club. This does not exist
in India. The percentage would go up once producers work at making
this facility available Desai says.
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