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The ads, featuring both customers and employees, illustrate the
important linkage between the knowledge American employees possess
and how that knowledge aligns with the reasons people fly, whether
to attend a last-minute meeting or make it home in time to celebrate
an anniversary.
The marketing programme will feature a website WhyYouFly.com. The
site will establish a dialogue between the company and its customers,
inviting customers to send in stories, photos and videos that illustrate
why they fly. The site will also enable customers to view the programme
advertising as well as learn more information about the features
and functions of AA.com, such as online flight check-in,
flight status notification and online reservations.
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