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The findings were based on studies conducted between November 2003
and January 2004 of consumer-packaged goods (CPG) brands. The results
indicate that the levels of online spending are dramatically higher
than the average today (which is less than one per cent) within
the CPG category.
Researchers determined that online advertising generated lifts
in sales ranging from seven to 12.5 per cent. In addition, when
compared alongside ads in traditional media on a cost-efficiency
basis online advertising's effect on sales at the study's recommended
levels outperformed the average of all marketing vehicles in the
study by as much as 30 per cent. The study comes at a time when
advertising budgets are tight. Marketers in the US are under growing
pressure for advertising accountability. Consumers are becoming
harder to reach via television and other traditional media.
The study was developed by a consortium of CPG companies convened
by MSN. The aim was to address the increasingly critical question
of advertising accountability. The consortium members include Nestle,
Kraft Foods and Procter & Gamble. They submitted brands and campaigns
for evaluation as part of the project.
The study predicts that marketers will achieve the best results
through optimal media investment in the right mixture of online
and offline advertising. Based on the findings, the recommended
proportion of online advertising for the participating CPG brands
should be at least five per cent of a total marketing allocation,
and potentially higher depending on specific marketing objectives.
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