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MUMBAI: Sony India seems to be going all out to attain its target
turnover of Rs 15 billion by 2005-06 notwithstanding a change of
guard which is on the anvil.
The company has drawn out an aggressive strategy to increase the
number of exclusive showrooms (Sony World); support these by aggressive
promotional campaigns and provide a "memorable purchase"
and consumer experience, according to a press release.
The 33rd exclusive Sony World showroom was inaugurated in Mumbai
today by Sony India MD Teruo Ishii. The local partner in Sony World,
Juhu is the Mumbai based Rashi Peripherals, which claims to be one
of the Top five IT distributors in India, with a countrywide network.
However, from 1 April 2003, Ishii will hand over the reigns to
Keiichi Sakamoto after having completed his three year term as MD
of Sony India. Ishii will be moving to International Marketing Department,
head quarters at Tokyo, from New Delhi.
The incoming MD Sakamoto has been with Sony for over 16 years,
having worked in Sony's operations in Canada, New Zealand, Thailand
and Saudi Arabia. He has clearly specified that his vision for Sony
India operations is to move towards higher growth based on the already
established infrastructure. He has set a target to achieve 10 per
cent market share in CTVs in the next three years and to retain
leadership in all segments Sony operates in.
Elaborating on his vision for Sony's India operations, Mr. Sakamoto
was quoted as saying in a press release: "The Indian market
is very exciting. I believe it is possible to attain the 10 per
cent growth as I have achieved this in my previous experiences in
Canada and New Zealand."
The release also states that Sony India has strengthened terms
of distribution & service networks, manufacturing facility,
manpower and logistics. During Isheii's tenure, the strategic decision
to move out of conventional curved TVs and focus only on Flat CTVs
was taken. Several IT initiatives to link Sony India network to
real time operations were conducted in addition to the standardisation
of the branded exhibition format which was converted into a countrywide
travelling event.
The release also added that Sony India conducted 20 Sony Visions
across the country which recorded business to the tune of Rs 150
million. Sony's exclusive stores - Sony Worlds - were taken into
many semi-urban centres.
Sony officials said that the Sony World concept has proved very
successful for Sony India on many counts. Sony World contributes
over 11 per cent to the company's sales turnover, as per the officials.
It also serves as a one stop hi-tech showcase for Sony's entire
range of products including niche products.
"Now we have drawn out an aggressive strategy to double the
number of Sony World stores and the percentage contribution to sales
in just three years. We will be supporting this with national and
regional level promotional campaigns. The medium of promotion will
be press advertisements, TV commercials, commercials in cinema halls
and the Internet," added Ishii while addressing the media during
today's inauguration.
"Mumbai has been a very good market for us. Sony leads in
audio hifi segment with 40 per cent market share and in CTVs, our
market share is over 6 per cent. With the excellent location and
our tremendous brand equity, we are confident, the Sony World at
Juhu, will be a great success," commented Ishii on the occasion
of the launch.
The release also added that Sony India's network in Mumbai comprises
of two Sony Worlds, 52 dealer outlets, one company owned service
centre and five authorised service centres.
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