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In West Bengal, kids' GRPs go down to 66. An advertiser of a kids'
product may not want to lose that 30 per cent and so for him the
extra effort might prove worthwhile. However, kids oriented plans
do not deliver satisfactory results among housewives. In other words
what is good for the goose may not be to the taste of the gander.
Purushottam also stressed the need for a kid TVC to be as real
and natural as possible. As a bad example of advertising, he offered
Anchor White toothpaste. Here, the kid is used merely as an artificial
construct. The fact that the kid is promoting a particular brand
is way too obvious, he said. For the Surf ad, which had the "Daag
Dhoondte Reh Jaoge" tagline, Starcom took care to make sure
that kids would behave as they would in real life. That is why you
see the brother pull the sisters hair when she dirties his clean
white shirt, he added.
However, he also admitted: “If you use kids in stereotypical fashion
the execution can rescue you." He used the example of an Indonesian
TVC, which sees toothbrushes doing a jig. He went on to say that
Indonesia is an expert of getting rid of the mumbo jumbo and getting
straight to the heart of the matter. He attributed this to the fact
that Indonesians are not as complicated as Indians.
He regretted that while FMCG’s use the television as their primary
medium for spreading the message, they offer limited scope for pinpoint
targeting. It makes sense for companies to target men as fathers
buy and try a product just to see what it feels like.
A woman on the other hand makes deliberate changes in choice. He
also criticised marketers for taking the easy way out. “Everyone
does consumer promotions. That is however taking the lazy way out.
Freebies like Milo work in the short run but do not make an impact
in the long term. Looking at consumers as consumers is rubbish.
One needs to view them as human beings and kids are no different.
To create a great ad for kids you have to create a great ad per
se” says Purushottam.
Purushottam went on to reveal the results of a survey conducted
in Mumbai and Pune to determine at which stage of the buying process
kids influenced the most across categories. The stages were trigger,
consideration, research process, buy and post buy.
In the Milk, Food Drinks category (MFD) kids are involved in all
the stages. For toothpastes it is the consideration stage. For kids
below eight the colour is important. For the 8-11 age bracket the
taste counts. Those between 12-14 are mature enough to look for
freshness. For chips and wafers kids play an important role in the
trigger, buy and post buy. Tomato Ketchup, Glucose and Powder come
into play only during the post buy stage. It is however important
to note that kids take the post buy evaluation period seriously.
Cornflakes have a tough road ahead, Purushottam pointed out. Kids
do not consume them and so parents see it as a waste of money. In
India it is perceived as a supplement and not as a breakfast cereal.
Another interesting find is that while the ad recall for promotional
campaigns is high the recall for theme campaigns is unsatisfactory.
Purushottam also noted that the younger sibling decides the brand
bought possibly due to overtly aggressive behaviour. While freebies
may not work in the long term they work for younger kids who accumulate
and see them as a status symbol.
The flip side is that it also induces parents to switch brands.
Purushottam said that it could be a smart move to use kids in a
commercial that is not targeted at them. Pepsodent is an excellent
example of this. This is because kids have a high emotional appeal
for parents.
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