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MUMBAI: "Prediction is difficult; especially when it comes
to talking about the future" WPP Media worldwide head of consumer
insights Sheila Byfield emphasised that the above mentioned Chinese
proverb said it all when it comes predicting the future of consumers
across the globe!
On 24 February 2003, Byfield made a presentation on "reaching
the consumers who count" at an event organized by the Advertising
Club Bombay and sponsored by The Hindustan Times and ETV Network.
Byfield presented some findings from WPP Media's latest tool named
3D to a discerning audience comprising of media and marketing professionals.
3D is an integrated single source data that gets into the consumers'
psychographics, demographics and the psychological profile. It was
derived as a result of a global research effort covering a sample
size of 80,000 people globally.
A veteran with over 30 years of experience, London-based Byfield
is the head of consumer insight with the WPP group. Byfield has
honorary positions on the committees of several European advertising
councils and is a visiting faculty at the University of Leeds, UK.
She used this opportunity to introduce the latest offering to Indian
media specialists.
Speaking to indiantelevision.com, Byfield says: "An effort
of this magnitude requires tremendous localised customization in
terms of selection of the appropriate sample size. I merely laid
down the three major guidelines and the WPP teams in different parts
of the world came up with their own insights specific to their markets.
But the final research findings are mind-boggling. We hope to continue
the same at regular intervals."
The core planning process of 3D combines the dynamics of brand
equity, media consumption and an in-depth knowledge of consumer
trends. The tool involves research from 20 countries around the
world and is being used by the WPP Media globally.
She adds that 3D explores relationships between consumers and consumption.
It revolves around brand relationships, social segmentation and
media consumption. It envisages a pyramid where the best customers
of a brand are placed at the top and those who share the worst relationships
are placed at the bottom. It tells the user what should be done
to guide the consumer up the various levels until he reaches the
top.
The tool goes beyond the tradition SEC classification and examines
attitudes. It classifies people into several segments such as cautious
onlooker, impulsive adopters, progressive aspirants amongst others.
For those who missed her presentation here's a looksee:
Change in the
media game - Distinct shift from OTS to OTC, says WPP media research
(including changes in the current media scene; changing
relationships of TV viewers with TV commercials; brands;
future of media and research).
Global trends
indicate consumers in different countries respond alike to certain
values, says WPP Media research
Global youth
watch less TV, says WPP media research (includes preference for
TV, radio, cinema, mobile phones, Internet, print)
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