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Marketers
looking to create a 'buzz' among global youth should focus
on the Bees (the trend spreaders rather than the trendsetters)
and get serious about brand messaging and the media.
These are a few key observations by ad agency Euro RSCG Worldwide's
X-Plorer Panel which consists of youth from around the world.
Select members of the panel convened in Amsterdam in late
June for six days for a conference that focused on brands
and trends, as well as what's hot and what's not in youth
culture.
Euro RSCG Worldwide chief strategy officer Marian Salzman
who led the immersive session with 20 young people from ten
countries says, "Today's youth have created brand new marketing
realities. They absolutely value brand authenticity and are
opposed to brands that are didactic or that promote uniformity.
These young people favour what we call 'glocalization' (retention
of regional nuances in global branding efforts). They are
marketing savvy and generally distrustful of the media, which
tends to colour the way they view world events and corporate
behavior in general."
The most important factor in successfully targeting any market
is gaining better understanding of the consumers within it.
The X-Plorer Panel summit revealed five important new realities
that global youth marketers would do well to heed:
1. Bees are the buzz builders - The marketers' best chance
of reaching the $115 billion youth market is to focus on the
Bees. While traditional marketers target the Alphas, or trendsetters,
as a means of tipping trends into the mainstream, the Bees
are actually the consumers with the greatest influence over
other consumers. They serve as self-appointed messengers,
delivering information and opinions to other Bees and to members
of their many communities. They are highly social and, unlike
many trendsetters, very open with the information they have.
So while the Bees are less likely than Alpha consumers to
actually set styles or trends, they are far more likely to
contribute to the rapid pickup of new products and ideas.
2. Anti-consumerism and anti-globalisation do not mean anti-brand
- Global youth aren't opposed to brands and logos or even
to corporations in general (although they are strongly suspicious
of some multinational brands). What they do oppose are brands
and companies that are preachy or hopelessly static. They
like mixing commercial styles with personal statements.
Marketers can do well to reach today's global youth by conveying
a brand's authenticity, linked with tradition and strong values
which constantly evolve. Youth have empathy for independent,
small, local brands, perhaps because these companies' struggles
for success and individuality closely mirror their own lives.
3. Glocalisation is intimate - Young people do not find a
contradiction between taking a global brand and embellishing
it with local tradition - it's a way of celebrating global
similarities while respecting key differences. Therefore it
is not suprising that music channel MTV's glocal approach
of combining a global brand with local content scored points
with the panelists.
4. Connected 24/7 - The degree to which the Internet was not
discussed over the course of the summit is proof of the extent
to which this technology is a given. Global youth adhere to
the notion that 'information is power' rather than complaining
of feeling a sense of info overload.
Connectivity also means multitasking and managing myriad relationships
online. However, whereas Asian and European youth rely on
SMS text messaging throughout the day, it is still a rarity
among Americans.
5. Feed me: in search of sensuous experience - Youth's credo
is 'fuel the senses' preferably with healthful, highly flavoured
food and fusion music that expresses passion and a sense of
identity. Food is viewed as a universal language with many
dialects, serving as an entryway to understanding other cultures.
Since socialising is 'in', 'feel-good food' has more to do
with whom one is dining than what's on the plate. While music
genres have created strong, differentiated subcultures, the
ultimate global music language is party music.
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