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Over 53pc NLD calls failing due to inadequate PoIs from Airtel, says Jio

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MUMBAI: Reliance Jio Infocomm Limited (RJIL) has noted the release of a misleading media statement by Airtel regarding provisioning of adequate POI capacity to RJIL.

 

The fact is that over 2.6 crore NLD calls are still failing daily amounting to 53.4% call failure (as on 31-Jan-2017) as against TRAI norm of 0.5%. The following table provides a snapshot of POIs required at different points of time and the POIs provided by Airtel:

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It is evident from the above that:

 

i)      Inspite of intervention by Authorities and censure proceedings against Airtel, NLD call failure rate was at 53.4% as against TRAI norm of 0.5%;

 

ii)     There has always been a lag in POIs required and POIs provided by Airtel resulting in severe service issues for Indian customers;

 

iii)    There are no technical issues in the RJIL network as evident from the fact that call failures on access network have reduced from 59.1% to 0.6% (as on 31-Jan-2017) after Airtel was compelled to provide POIs post intervention by the Authorities. Further, there are no call failures in Jio-to-Jio calls.

 

Airtel’s claim of having provided 35,000 POIs to Jio is misleading given that in reality, it has not even done port allocation (first step of implementation) for over 1,100 of these POIs. Airtel continues to issue demand notes for these POIs to slow down the process, whereas no payment is due under the Interconnection Agreement. As has been repeatedly pointed out to Airtel, there has been no delay whatsoever in activating POIs by RJIL. The reasons range from long delay in allocation of POIs by Airtel, lack of media readiness of Airtel, use of electrical interfaces etc. There has been no delay from RJIL in activating the POIs.

 

Comparison with other operators: Airtel has indulged in a completely arbitrary comparison of POIs allocated to other operators as against those allocated to RJIL. Traffic from no two operators will be alike and operators must not try to

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