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Media services' enhanced delivery: Tata teams up with DataMiner

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MUMBAI: Tata Communications has collaborated with Skyline Communications to use the latter?s DataMiner platform as the end-to-end network, service, SLA, and operational support system for its global media services.

Tata owns one of the world?s largest wholly-owned fiber optic network, and Skyline leads globally in end-to-end multi-vendor network management and OSS software solutions for the broadcast, satellite, cable, telecom and mobile industry.

Skyline regional account manager Pramod Gupta said, ?The DataMiner multi-vendor platform monitors and orchestrates services across any technology, regardless of vendor or type of technology, end to end. The platform is fully agnostic to specific technologies, and as such has the unique capability to book, reserve and activate services truly end to end.?

Tata general manager Brian Morris said, ?It is our constant endeavor to ensure that we keep our service offerings ahead of the curve to ensure top-notch quality to be able to deliver a world-class customer experience?.

Skyline CEO, Ben Vandenberghe said, ?Our market-leading platform provides end-to-end visibility and dashboards on the quality, performance and availability of the network, the services and the customer experience,?

The new DataMiner Service and Resource Manager (SRM) is the foundation of any dynamic media network. DataMiner SRM is introduced technology which truly links service and resource management with the network itself  an operator can only book and activate resources that are effectively available for use.

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