iWorld

Tinyowl partners Ameyo to boost food ordering process

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/internet-images/2015/09/08/Untitled-1_1_0.jpg?itok=jmysRSWM

MUMBAI:  Tinyowl has joined hands with customer interaction management platform expert, Ameyo. The tie up involves Tinyowl implementing Ameyo’s Customer Engagement Hub to power its inbound and outbound food ordering processes.

 

Prior to implementing Ameyo, Tinyowl got frequent consumer requests on call drops. This led the company to search for an intelligent contact center technology that was capable of automating the entire dialling process, reducing call abandonments and powering customers’ experience.

 

Tinyowl co-founder and CEO Harshvardhan Mandad said, “Ameyo’s highly scalable and stable technology has undoubtedly enabled us to manage our entire calling operations in an efficient and smoother way. We have been able to reduce the number of dropped calls from 25% to negligible percentage after its implementation, thus witnessing a significant increase in the business volume.”

 

“We aim to make consumer’s life easier not just by providing quicker platform but also offering seamless experience to them. For this we always take our consumer’s feedback seriously and work towards the goal,” he added.

 

 Tinyowl believes in customers first theory and have reduced the dropped calls drastically with the help of Ameyo. This led to the increment in their business volume. The abandoned calls, if any, get automatically listed on the Ameyo system, which makes it easy for the agents to follow up.

 

TinyOwl currently has 140 licenses from Ameyo, which robusts both outbound and inbound call processes.

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/02/hooq-800x800.jpg?itok=ZT8lyUtU
Hooq brings exclusive content for India

Hooq has announced the addition of new exclusive set of DC titles to its already extensive content catalogue especially for its Indian audience. The new title includes illustrious and renowned names such as Supergirl, DC Legends of Tomorrow, Flash and Lucifer which will be available for Hooq users.

iWorld Video On Demand
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/02/eros-now--800x800.jpg?itok=HoU52l2F
Eros Now's content available to Lyca TV's European customers

Eros Now, the cutting-edge over-the-top (OTT) Bollywood entertainment platform owned by Eros International Plc, yesterday announced that it is now available on the Lyca TV platform.

iWorld Video On Demand
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/01/vista-800x800.jpg?itok=jeP46MvS
Vista, Zoo Digital tie up for regional India expansion

Zoo Digital has partnered with Vista India Digital Media Group to increase the latter’s presence in Mumbai for localisation into eight of the most popular Indian languages. This deal supports Zoo’s services for online platforms such as Amazon, iTunes and Google Play that are seeking to capitalize...

iWorld e-commerce
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/01/jio-800x800_0.jpg?itok=XNddl9kk
Jio Money Merchant app helps transition to cashless economy

Reliance Industries Ltd (RIL) chairman and managing director Mukesh Ambani today, while unveiling Jio’s Happy New year offer, lauded the prime minister Narendra Modi for his bold and historic decision to demonetise some currency.

iWorld Telecom
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/01/youtube-800x800.jpg?itok=As-d3RPa
YouTube supports 4K live streaming

The next generation benchmark in television technology, 4K, is still a high-cost format, live or not. Becoming the first service to offer live video streaming at this resolution is the Google-owned video service, Youtube. Starting today, the platform is bringing 4K support to its live streams and...

iWorld Video On Demand
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/01/netflix-800x800.jpg?itok=UgxvgmZU
View Netflix offline now, or YouTube & Amazon

Netflix fans in India are in a state of euphoria. The subscription-based VOD service will now allow its users to download some of its shows and films, and watch them offline.

iWorld Video On Demand
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/01/jio-800x800.jpg?itok=k2W6CzkF
Jio extends HNY free data offer up to 31 March '17

Taking a significant lead over the incumbent telecom operators, Reliance Industries Ltd (RIL) chairman and managing director Mukesh Ambani today showed some more `datagiri’ while announcing a slew of new offers and initiatives that all had an underline themes of Digital 2017 and Happy New Year (HNY...

iWorld Telecom
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/12/01/Naidu-Rajyavardhan.jpg?itok=__OEwq-D
Encourage cashless transactions, Naidu urges officials

NEW DELHI: M Venkaiah Naidu, who holds the dual charge of the ministries of information & broadcasting, and urban development and housing & urban poverty alleviation, yesterday urged officials in both the ministries to facilitate cashless economy and encourage digital and online...

iWorld eNews
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2016/11/30/Facebook-800x800.jpg?itok=i0GlfFlt
Facebook pumps Rs 27 lakh in fashion start-up CoutLoot

CoutLoot, one of the India’s first end-to-end fashion re-commerce platforms has been selected for Facebook’s developer-focused FbStart programme, which is designed to help early-stage mobile-focused startups on building and growing their apps. The curated marketplace that focuses on pre-loved...

iWorld Social Media

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories