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In terms of the push towards complete digitisation the belief
is that when companies like Reliance, Bharti enter DTH it
will be the next inflection point for DTH growth as well as
for the cable industry to push for complete digitisation.
Your views?
I hope that this happens. DTH is a huge opportunity as
there is a need for addressability. Corporatisation will help
improve the quality of service. While the penetration of existing
players might not be great the industry is poised for a rapid
change. You have to provide a differentiated service level
to the consumer. You also have to provide services in the
smaller towns which are neglected. Content offerings need
to be differentiated which is not happening. There is scope
to create exclusive, niche channels and service like e-commerce.
We will push quality of service.
At
this point in time shoddy service is being provided in most
parts of the country. The DTH industry has grown but if you
expect it to touch 10 million in a day that will not happen.
There are issues to be dealt with. But the consumer wants
a change. We will differentiate as far as the last mile is
concerned.
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