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| Indiantelevision.com's
interview with ESPN Software India Ltd vice president sales and marketing
Sricharan Iyengar |
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'We
are targeting a 50% growth in 2006-07 on the back of the Fifa
World Cup'
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| Posted
on 17 April 2006 |
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ESPN
Star Sports (ESS), a monopoly in satellite sports broadcasting for
years, has found challengers like Ten Sports, Max and Zee Sports
with cricket content being fragmented. The latest thorn in the playing
field is Harish Thawani who walked away with the coveted four-year
India cricket rights from BCCI (Board of Control for Cricket in
India) for a humungous $612 million.
For
ESPN and Star Sports, the running in the current fiscal has been
particularly tough. India-Zimbabwe series was the only India-playing
cricket property ESS had. Market observers say subscription revenues
from cable TV have seen a substantial dip, with various estimates
putting the fall in the region between Rs 1.3 billion to Rs 1.7
billion.
But
ESPN Software India Pvt Ltd vice-president, sales and marketing
Sricharan Iyengar has strongly dismissed these as "baseless
rumours" in the market. According to him, the two sports channels
have become strong brands which consumers want because of their
all-round sports content. The company has managed to sustain its
subscription revenues from cable TV operators, he says. Besides,
direct-to-home (DTH) has thrown up an added opportunity even as
Dish TV has managed to gather close to one million subscribers.
In
an interview with Indiantelevision.com's Sibabrata Das, Iyengar
talks about the important properties that ESS has for the next two
years including the Fifa football World Cup. Responsible for overseeing
the marketing and distribution functions of ESPN and Star Sports
across South Asia, he says ESS has a target of 50 per cent growth
in revenues for the 2006-07 fiscal. He also elaborates on how ESS
has created a wholesome sports network while pursuing with aggressive
buying of cricket rights. Excerpts.
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Having lost sizeable amount of India-playing cricket, has ESPN Star
Sports (ESS) entered into a phase of de-growth in subscription revenues?
We
have been able to sustain our revenues in the current fiscal (ended
June, 2006) on the back of other sports like football and hockey.
We have achieved this despite the absence of key driver programming.
The only India-playing cricket property we had was the India-Zimbabwe
series, but we had to share it with Doordarshan. This shows that
the ESS brand stands for delivering all-round sports. And it is
this that makes us optimistic about the future.
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Does
this mean that you will return to the growth path in the coming
year?
There is no reason for us to feel that the business is unhealthy.
We are, in fact, targeting a 50 per cent growth next year on the
back of the Fifa World Cup and two India-playing cricket series.
Actually, for the next two years, we have 9-10 driver events one
behind the other (including India-South Africa, India-England, Natwest,
Asia Cup, India-Australia, VB series and Euro Cup). We see healthy
growth from the hotel business as well which we started two years
ago. The peripheral markets like Pakistan, Bangladesh and Sri Lanka
are also expected to grow. Significant contributions will come from
direct-to-home (DTH) with the new operator, Tata Sky, preparing
for launch by the middle of the year.
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But isn't it hurting to be off several cable networks like ICC in
Pune?
The
de-activation rate is just 7-8 per cent. The fact is that the viewer
wants our channels because we have a spread of content across sports.
Which is why in DTH, we are charging Rs 40 per month on a 100 per
cent declaration. That is the power of the brand. As for our contract
with ICC, we had certain commercial demands which were not agreed
upon. We have consciously sold DTH in Pune. There are 20,000 people
who have bought DTH in that market. For all the hoopla about we
not having cricket content, all this seems to be negotiating talk.
There are short term bottlenecks, but these are taken care of by
total market economics.
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So what are the goals you have set to achieve with the World Cup?
We
expect the strong content will provide us the handle to get our
channels back on some of the cable networks where we were off and
drive in higher revenues. Besides, it will help us reduce the average
credit period in the market. With the World Cup, we will also start
focusing in rural markets. We have packages for these operators
- starting from Rs 3,000 per month. What we need to do now is sell
them.
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How
will you use the World Cup to drive your other football properties?
We plan to make the World Cup bigger than India cricket. That,
at least, is what we will strive for. The frenzy has to flow into
the rest of the football properties that we have and drive in more
viewership for the English Premier League (EPL) and Spanish League.
The World Cup will create a bunch of new superstars who audiences
will follow even after the event is over. Undoubtedly, the two leagues
where these superstars will play are the EPL and the Spanish League.
We hope to improve the stickiness for that kind of football as well.
The big challenge for us is to exploit the World Cup in driving
a new spike for football in future.
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'We
should have marketed EPL and PHL five years back when we dominated
cricket content. As market leaders, we should have used the
opportunity to popularise multiple sports as drivers'
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How are you promoting and marketing the World Cup?
Consumer
interest levels are high and the World Cup offers us a brilliant
marketing opportunity. On the content front, we have designed special
line of programming as a build up to the event. We have already
started from 13 April a 13-episode series that will bring alive
the magical moments from World Cup performances of Pele, Maradona,
Platini and others. Starting from 22 April, we have Fifa Marathon
which profiles the past and the present stars, the teams who have
and will make a difference at the World Cup.
And
from 3rd-24 May, we will show Fifa Preview, a series that will profile
stars, coaches and also analyse each nation's prospects against
teams within their groups. Then there is a series of six half-hour
programmes that will feature stories on the most surprising and
shocking results in the World Cup. (Fifa Stories from 25 May-1 June).
We
are also doing contests around the World Cup. We have a tie up with
Adidas for identifying nine kids who will be sent from India to
carry the Fifa flag. We will invest heavily in hyping up the World
Cup - even in pubs and public screenings. It is a big bang product
for us and we will do extensive marketing around it.
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Is ESS's entire focus now on shifting from a cricket-led to a wholesome
sports network?
A very large part of our focus is on how to develop alternative
sports and generate viewership for properties like football and Premier
Hockey League (PHL). The challenge is to diversify into more driver
sports. Like in the US which has a love for baseball, basketball,
American football and ice hockey. As our content has a wide spread
of leading sports events, we have to create value for the entire network.
While we are broadbasing our channels in other sports as well, we
recognise the value India-playing cricket has in this country. We
will continue to follow an aggressive policy of buying this cricket
so that we can drive our channels to greater growth in future. |
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Does that explain why ESS made a desperate bid to grab the India
cricket rights from the Board of Control for Cricket in India (BCCI)?
There was no desperate bid from us. We are not in investment
mode. We made our calculations and believed we would have made a
profit on the amount that we bid had we bought it at that price.
Perhaps, startups like Zee Sports have their own strategies and
feel that they need to be in investment phase.
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Why then did you revise your bid from $230 million (global rights
including India) to $308 million and subsequently to $400 million
(just for India territory)?
Since our first bid, the rates have gone up and new revenue
streams of DTH have emerged which was not there two years back when
we made our estimate. Even IPTV is emerging on the horizon.
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How big is DTH today?
With Tata Sky coming in, we will see quicker absorption of new
technologies. This will expand the market size for addressability.
Already, we have Dish TV claiming close to one million DTH subscribers.
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Have you concluded deals with any IPTV players?
We are in talks with Reliance Infocomm, Bharti, MTNL and BSNL.
We expect some form of IPTV to launch by the year-end.
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'The
Chennai experiment has killed the market with just five per
cent of TV homes watching pay channels. Given our Pune experience,
it is ridiculous to believe that such a small TV viewing population
is wanting to watch sports'
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Why do you think no headway is being made on the conditional access
system (CAS) front which will speed up the rollout of digital cable
TV?
The CAS meetings have become shouting matches with the main
aim being to paint the other side black. All are bothered about
their own selfish interests. Nobody has a genuine industry perspective.
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What is the perspective you have?
Unless each value chain works, the system will crumble. There
is no joint interest in pushing the technology. As long as the transition
is seamless, we do not have a problem. But it should not become
a fiasco like in Chennai. DTH is not mandated. So why have a mandated
CAS? The way we see it is that a vast majority of consumers in these
CAS cities are happy in paying their cable bills for the services
that they currently enjoy. There is only a small minority who want
to buy less channels and reduce their cable bills. Let these customers
be given a choice of migrating to CAS and buying set-top boxes to
pay for the channels they want to watch. Why disturb the entire
city and create blackouts?
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Aren't broadcasters unnecessarily worried about the lack of infrastructure
for the smooth rollout of CAS?
The Chennai experiment has killed the pay-TV market. I don't
want to get into who is responsible but the fact is that we have
just five per cent of TV homes watching pay channels. And given
our Pune experience, it is ridiculous to believe that such a small
TV viewing population is wanting to watch sports.
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Aren't the cable operators better prepared this time for CAS rollout
than in 2003?
Well, the last mile operators are certainly more open about
CAS this time because of impending threat from new technologies
like DTH and IPTV. But there are other issues and the entire industry
has to get together.
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Are you in support of the downlink policy?
It is the government of India who decides the policy for the
country. All we are saying is that we should know in advance what
events are going to be shared with the national broadcaster so that
we can work out our business model accordingly.
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Wouldn't you prefer exclusive content which you needn't share with
Doordarshan?
Yes, exclusivity would help drive our affiliate revenues better.
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But doesn't it compensate with the advantage that you would have
by selling advertisements for DD as well?
The incremental ad revenue from DD may not be enough to offset
the subscription revenue downside that we would have to suffer throughout
the year if we are to lose exclusivity. Yes, downlinking policy
is going to limit my business. But we are willing to live with it,
no issue on that. All that we want is more clarity and we don't
want it with retrospective but prospective effect.
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Have you worked on minimum guarantee (MG) as a model to ramp up
subscribers from cable operators?
We have not used it as a business model across the country except
in a few markets like Bihar.
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Would you support cable networks in markets where your signals have
been de-activated or is this weapon blunted by the truce on the
ground among the operators?
We will definitely do all that is possible to remain the most
widely distributed channel. This includes supporting new technologies,
providing decoder boxes to new operators wherever we can, and funding
free-to-air (FTA) headends.
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Is ESPN Plus ready for a commercial launch?
We are toying with the idea of a third channel but have put
it on experimental mode. We are yet to decide on what final shape
it should take.
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What are the lessons ESS has learnt over the last few years which
has seen the fragmentation of sports properties like cricket?
We feel that we should have marketed EPL and PHL five years
back when we dominated cricket content. As market leaders, we should
have used the opportunity to popularise multiple sports as drivers.
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